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Hillfields Health Centre - 1 vs Priory Gate Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Hillfields Health Centre - 1 and Priory Gate Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHillfields Health Centre - 1CV1 4FSPriory Gate PracticeCV1 4FS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.1likely range 70.1 to 82.795 survey answers81.3likely range 68.4 to 89.589 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good73.2%likely range 63.5% to 81.1%, 95 answers77.9%likely range 59.5% to 89.4%, 89 answers
Access (mean of the two below)86.1%likely range 80.1% to 89.6%89.2%likely range 84.8% to 92.5%
Appointments within two weeks of booking97.0%likely range 88.0% to 99.3%, 764 appointments99.5%likely range 97.2% to 99.9%, 3,035 appointments
Calls answered by the practice75.2%likely range 67.3% to 81.7%, 2,844 calls78.7%likely range 70.3% to 85.3%, 2,345 calls
More survey questions (not part of the grade)
Getting through on the phone64.5%likely range 54.4% to 73.5%, 94 answers67.7%likely range 48.3% to 82.5%, 83 answers
Reception and admin team87.6%likely range 79.3% to 92.8%, 93 answers84.7%likely range 67.0% to 93.8%, 88 answers
Having a preferred professional37.8%likely range 28.6% to 48.0%, 92 answers30.1%likely range 16.3% to 48.9%, 89 answers
Seeing your preferred professional49.3%likely range 34.5% to 64.3%, 41 answersNot shown: fewer than 30 answers
Knowing the next step78.0%likely range 68.3% to 85.4%, 88 answers86.0%likely range 67.7% to 94.7%, 82 answers
Contacting the practice71.6%likely range 61.7% to 79.7%, 93 answers85.6%likely range 67.7% to 94.4%, 85 answers
Wait for an appointment74.0%likely range 63.4% to 82.3%, 81 answers89.4%likely range 70.6% to 96.7%, 74 answers
Being listened to82.1%likely range 73.1% to 88.6%, 92 answers81.6%likely range 62.9% to 92.0%, 84 answers
Care and concern78.1%likely range 68.6% to 85.4%, 91 answers78.1%likely range 59.2% to 89.8%, 84 answers
Confidence and trust92.7%likely range 85.3% to 96.5%, 89 answers91.3%likely range 74.5% to 97.4%, 84 answers
Involvement in decisions90.6%likely range 82.3% to 95.2%, 82 answers86.2%likely range 67.9% to 94.8%, 82 answers
Needs met84.0%likely range 75.1% to 90.2%, 91 answers89.2%likely range 71.6% to 96.4%, 82 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.4%likely range 78.8% to 92.8%, 87 patients84.6%likely range 77.4% to 89.8%, 130 patients
Children at 18 months62.9%likely range 52.5% to 72.2%, 89 patients63.5%likely range 55.5% to 70.8%, 148 patients
Children at 5 years71.0%likely range 59.4% to 80.4%, 69 patients63.8%likely range 56.1% to 70.8%, 160 patients
Women aged 25 to 4938.8%likely range 36.1% to 41.6%, 1,194 patients45.4%likely range 43.4% to 47.4%, 2,457 patients
Women aged 50 to 6467.3%likely range 61.5% to 72.5%, 278 patients65.5%likely range 61.4% to 69.3%, 550 patients
Facts (NHS England, not part of the grade)
Registered patients5,898August 202610,790August 2026
Primary care networkCoventry Navigation 1 PCNCoventry Navigation 1 PCN
Phone024 76961373024 76961370
Friends and Family Test (its own feedback)100.0% good or very good5 answers, June 20263 answers in June 2026; shares not published below 5
Appointments (one month)1,732 in August 2026Same day 66.5%; face to face 51.3%4,073 in August 2026Same day 70.8%; face to face 34.1%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent4.9 including trainees and locums3,072 patients per permanent GP3.3 qualified permanent7.4 including trainees and locums3,237 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences