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Harborne Medical Practice vs Sherwood House Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Harborne Medical Practice and Sherwood House Medical Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHarborne Medical PracticeB17 0HGSherwood House Medical PracticeB17 8DP
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score82.095% interval 67.0 to 90.598 survey answers90.395% interval 81.4 to 93.2106 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.4%95% interval 58.0% to 91.5%, 98 answers94.3%95% interval 81.7% to 98.4%, 106 answers
Access (mean of the two below)87.8%95% interval 84.5% to 90.4%Clearly higher80.7%95% interval 77.7% to 83.1%
Appointments within two weeks of booking95.8%95% interval 93.1% to 97.5%, 5,313 appointments95.2%95% interval 91.4% to 97.3%, 3,264 appointments
Calls answered by the practice79.8%95% interval 73.8% to 84.6%, 4,378 callsClearly higher66.1%95% interval 61.5% to 70.4%, 9,002 calls
More survey questions (not part of the rating)
Getting through on the phone39.8%95% interval 21.4% to 61.7%, 91 answers65.4%95% interval 48.7% to 79.0%, 102 answers
Reception and admin team80.8%95% interval 58.8% to 92.5%, 93 answers90.5%95% interval 76.6% to 96.5%, 105 answers
Having a preferred professional34.0%95% interval 17.5% to 55.5%, 98 answers37.1%95% interval 23.2% to 53.5%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answers46.4%95% interval 24.9% to 69.4%, 47 answers
Knowing the next step83.4%95% interval 61.4% to 94.0%, 91 answers92.7%95% interval 79.2% to 97.7%, 102 answers
Contacting the practice66.2%95% interval 44.4% to 82.7%, 96 answers82.3%95% interval 66.9% to 91.4%, 106 answers
Wait for an appointment81.0%95% interval 57.4% to 93.1%, 81 answers87.9%95% interval 72.8% to 95.2%, 99 answers
Being listened to91.9%95% interval 71.6% to 98.1%, 91 answers95.0%95% interval 82.6% to 98.7%, 106 answers
Care and concern92.2%95% interval 72.1% to 98.2%, 92 answers90.6%95% interval 76.7% to 96.6%, 105 answers
Confidence and trust95.9%95% interval 76.9% to 99.4%, 91 answers100.0%95% interval 90.3% to 100.0%, 105 answers
Involvement in decisions96.2%95% interval 77.1% to 99.5%, 89 answers95.0%95% interval 82.3% to 98.7%, 102 answers
Needs met98.6%95% interval 81.3% to 99.9%, 93 answers97.9%95% interval 86.8% to 99.7%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months87.3%95% interval 80.9% to 91.8%, 142 patients82.9%95% interval 74.5% to 88.9%, 105 patients
Children at 18 months82.7%95% interval 75.6% to 88.1%, 139 patients76.7%95% interval 66.9% to 84.2%, 90 patients
Children at 5 years74.8%95% interval 67.6% to 80.9%, 159 patients80.8%95% interval 72.2% to 87.2%, 104 patients
Women aged 25 to 4959.2%95% interval 57.5% to 60.8%, 3,423 patients58.7%95% interval 56.6% to 60.8%, 2,100 patients
Women aged 50 to 6474.5%95% interval 71.6% to 77.1%, 968 patients69.0%95% interval 66.2% to 71.6%, 1,123 patients
Facts (NHS England, not part of the rating)
Registered patients15,090August 202611,854August 2026
Primary care networkHarborne PCNHarborne PCN
Phone0121 42752460121 4200100
Friends and Family Test (its own feedback)93.5% good or very good340 answers, June 202693.8% good or very good64 answers, June 2026
Appointments (one month)7,135 in August 2026Same day 58.2%; face to face 49.3%4,857 in August 2026Same day 53.3%; face to face 60.9%
Antibiotic items per STAR-PU (one year)0.48England 0.74, April 2025 to March 20260.90England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.3 qualified permanent12.9 including trainees and locums1,625 patients per permanent GP7.2 qualified permanent13.3 including trainees and locums1,659 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences