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Handsworth Medical Practice vs Clover Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Handsworth Medical Practice and Clover Group Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureHandsworth Medical PracticeS13 9BZClover Group PracticeS9 4QH
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score78.695% interval 68.3 to 85.8101 survey answers66.295% interval 50.0 to 79.497 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.3%95% interval 61.7% to 86.5%, 101 answers61.4%95% interval 38.3% to 80.3%, 97 answers
Access (mean of the two below)83.7%95% interval 80.6% to 86.4%Clearly higher77.2%95% interval 73.7% to 80.1%
Appointments within two weeks of booking95.2%95% interval 92.1% to 97.2%, 4,351 appointmentsClearly higher86.7%95% interval 83.2% to 89.6%, 6,716 appointments
Calls answered by the practice72.1%95% interval 66.6% to 77.0%, 5,906 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone54.3%95% interval 39.5% to 68.4%, 99 answers43.1%95% interval 22.6% to 66.3%, 91 answers
Reception and admin team87.7%95% interval 74.3% to 94.6%, 97 answers72.2%95% interval 47.9% to 88.0%, 92 answers
Having a preferred professional15.7%95% interval 7.7% to 29.5%, 99 answers29.7%95% interval 13.4% to 53.5%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step93.3%95% interval 81.3% to 97.8%, 96 answers71.2%95% interval 45.6% to 87.9%, 83 answers
Contacting the practice83.5%95% interval 69.5% to 91.8%, 98 answers54.0%95% interval 31.5% to 75.0%, 93 answers
Wait for an appointment81.0%95% interval 66.0% to 90.4%, 90 answers43.0%95% interval 21.5% to 67.5%, 80 answers
Being listened to87.6%95% interval 74.4% to 94.5%, 98 answers77.8%95% interval 52.6% to 91.7%, 86 answers
Care and concern88.9%95% interval 75.9% to 95.3%, 98 answers77.8%95% interval 52.4% to 91.7%, 85 answers
Confidence and trust97.9%95% interval 88.0% to 99.7%, 97 answers84.5%95% interval 59.1% to 95.4%, 82 answers
Involvement in decisions91.5%95% interval 78.8% to 96.9%, 94 answers78.7%95% interval 52.6% to 92.5%, 80 answers
Needs met88.7%95% interval 75.4% to 95.3%, 95 answers83.1%95% interval 57.0% to 94.8%, 79 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months90.9%95% interval 84.1% to 95.0%, 110 patients81.6%95% interval 75.7% to 86.3%, 201 patients
Children at 18 months91.1%95% interval 84.7% to 94.9%, 123 patients79.0%95% interval 72.7% to 84.1%, 195 patients
Children at 5 years97.7%95% interval 93.5% to 99.2%, 132 patients81.4%95% interval 75.7% to 86.0%, 220 patients
Women aged 25 to 4973.9%95% interval 71.9% to 75.8%, 1,904 patients43.9%95% interval 42.0% to 45.8%, 2,567 patients
Women aged 50 to 6475.9%95% interval 73.0% to 78.6%, 908 patients59.6%95% interval 56.1% to 63.0%, 777 patients
Facts (NHS England, not part of the rating)
Registered patients10,630August 202615,245August 2026
Primary care networkSeven Hills PCNSeven Hills PCN
Phone0114 26975050114 2260000
Friends and Family Test (its own feedback)87.5% good or very good144 answers, June 202690.3% good or very good207 answers, June 2026
Appointments (one month)7,562 in August 2026Same day 47.1%; face to face 40.3%9,802 in August 2026Same day 50.9%; face to face 53.6%
Antibiotic items per STAR-PU (one year)1.02England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.5 qualified permanent8.1 including trainees and locums1,930 patients per permanent GP10.0 qualified permanent13.1 including trainees and locums1,523 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences