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Grove Road Surgery vs Js Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Grove Road Surgery and Js Medical Practice cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureGrove Road SurgeryN15 5HJJs Medical PracticeN15 4JR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.695% interval 80.6 to 87.697 survey answers75.095% interval 63.5 to 83.7101 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good86.5%95% interval 81.8% to 90.1%, 97 answers69.7%95% interval 53.4% to 82.2%, 101 answers
Access (mean of the two below)80.1%95% interval 72.1% to 85.5%87.1%95% interval 84.2% to 89.5%
Appointments within two weeks of booking84.7%95% interval 72.0% to 92.2%, 743 appointments99.8%95% interval 98.2% to 100.0%, 3,933 appointmentsClearly higher
Calls answered by the practice75.5%95% interval 65.7% to 83.2%, 1,890 calls74.3%95% interval 68.8% to 79.1%, 5,783 calls
More survey questions (not part of the grade)
Getting through on the phone72.9%95% interval 67.1% to 78.1%, 94 answers60.5%95% interval 44.0% to 74.9%, 98 answers
Reception and admin team86.7%95% interval 82.0% to 90.3%, 97 answers84.3%95% interval 69.1% to 92.8%, 99 answers
Having a preferred professional48.3%95% interval 42.3% to 54.4%, 97 answers23.0%95% interval 12.2% to 39.0%, 100 answers
Seeing your preferred professional61.3%95% interval 52.2% to 69.7%, 45 answersNot shown: fewer than 30 answers
Knowing the next step79.4%95% interval 73.8% to 84.0%, 92 answers73.5%95% interval 56.9% to 85.4%, 96 answers
Contacting the practice82.2%95% interval 77.0% to 86.5%, 95 answers66.1%95% interval 49.6% to 79.4%, 99 answers
Wait for an appointment78.6%95% interval 72.5% to 83.6%, 80 answers71.8%95% interval 54.1% to 84.6%, 86 answers
Being listened to89.6%95% interval 85.2% to 92.9%, 93 answers81.4%95% interval 65.3% to 91.0%, 95 answers
Care and concern89.4%95% interval 85.0% to 92.7%, 93 answers77.7%95% interval 61.3% to 88.5%, 95 answers
Confidence and trust92.3%95% interval 88.2% to 95.0%, 93 answers89.9%95% interval 75.4% to 96.3%, 95 answers
Involvement in decisions90.8%95% interval 86.4% to 93.9%, 88 answers86.1%95% interval 70.1% to 94.3%, 88 answers
Needs met92.2%95% interval 88.0% to 95.0%, 87 answers93.1%95% interval 79.3% to 97.9%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.6%95% interval 70.3% to 92.8%, 39 patients75.0%95% interval 67.0% to 81.6%, 132 patients
Children at 18 months67.5%95% interval 52.0% to 79.9%, 40 patients72.8%95% interval 65.1% to 79.3%, 147 patients
Children at 5 years52.3%95% interval 37.9% to 66.2%, 44 patients67.6%95% interval 59.6% to 74.7%, 145 patients
Women aged 25 to 4958.5%95% interval 55.4% to 61.6%, 969 patients66.8%95% interval 65.0% to 68.5%, 2,738 patients
Women aged 50 to 6475.1%95% interval 70.8% to 79.0%, 422 patients80.7%95% interval 78.0% to 83.2%, 867 patients
Facts (NHS England, not part of the grade)
Registered patients4,618August 202613,459August 2026
Primary care networkHaringey - N15/south East PCNHaringey - N15/south East PCN
Phone020 88009781020 88087968
Friends and Family Test (its own feedback)No results for June 202688.5% good or very good26 answers, June 2026
Appointments (one month)1,214 in August 2026Same day 48.2%; face to face 64.7%5,169 in August 2026Same day 59.7%; face to face 42.2%
Antibiotic items per STAR-PU (one year)0.53England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent2.4 including trainees and locums1,924 patients per permanent GP5.3 qualified permanent6.4 including trainees and locums2,521 patients per permanent GP
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences