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Greenbank Surgery vs Cockhedge Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Cockhedge Medical Centre’s Practice score is clearly higher than Greenbank Surgery’s: its 95% interval lies wholly above.

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Side by side

MeasureGreenbank SurgeryWA1 3RBCockhedge Medical CentreWA1 2QQ
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score67.995% interval 58.9 to 75.8111 survey answers83.195% interval 78.3 to 86.781 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good63.6%95% interval 50.9% to 74.7%, 111 answers80.9%95% interval 75.1% to 85.6%, 81 answersClearly higher
Access (mean of the two below)77.8%95% interval 72.8% to 81.8%88.2%95% interval 79.5% to 92.8%
Appointments within two weeks of booking90.1%95% interval 83.5% to 94.3%, 1,815 appointments91.1%95% interval 79.0% to 96.6%, 665 appointments
Calls answered by the practice65.4%95% interval 57.9% to 72.2%, 3,446 calls85.2%95% interval 72.6% to 92.6%, 1,008 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone47.8%95% interval 35.2% to 60.7%, 104 answers89.6%95% interval 84.6% to 93.1%, 77 answers
Reception and admin team85.8%95% interval 74.5% to 92.5%, 108 answers93.4%95% interval 89.0% to 96.1%, 76 answers
Having a preferred professional26.7%95% interval 17.2% to 39.1%, 112 answers48.4%95% interval 41.7% to 55.1%, 80 answers
Seeing your preferred professional43.0%95% interval 23.1% to 65.4%, 34 answers80.7%95% interval 71.3% to 87.5%, 36 answers
Knowing the next step86.0%95% interval 74.5% to 92.8%, 104 answers94.4%95% interval 90.4% to 96.8%, 79 answers
Contacting the practice63.4%95% interval 50.7% to 74.5%, 111 answers85.9%95% interval 80.5% to 90.0%, 80 answers
Wait for an appointment75.5%95% interval 62.0% to 85.4%, 93 answers94.7%95% interval 90.3% to 97.1%, 69 answers
Being listened to92.2%95% interval 82.3% to 96.8%, 107 answers85.0%95% interval 79.5% to 89.3%, 78 answers
Care and concern86.5%95% interval 75.0% to 93.2%, 103 answers84.1%95% interval 78.5% to 88.5%, 78 answers
Confidence and trust87.9%95% interval 76.7% to 94.1%, 104 answers88.7%95% interval 83.5% to 92.3%, 77 answers
Involvement in decisions93.5%95% interval 83.5% to 97.6%, 101 answers95.7%95% interval 91.7% to 97.8%, 72 answers
Needs met93.7%95% interval 84.2% to 97.6%, 106 answers88.9%95% interval 83.7% to 92.5%, 76 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months90.5%95% interval 80.7% to 95.6%, 63 patients96.2%95% interval 81.1% to 99.3%, 26 patients
Children at 18 months92.2%95% interval 81.5% to 96.9%, 51 patients83.9%95% interval 67.4% to 92.9%, 31 patients
Children at 5 years87.7%95% interval 77.5% to 93.6%, 65 patients88.5%95% interval 71.0% to 96.0%, 26 patients
Women aged 25 to 4972.1%95% interval 69.5% to 74.5%, 1,206 patients74.5%95% interval 70.9% to 77.8%, 615 patients
Women aged 50 to 6472.4%95% interval 69.1% to 75.6%, 715 patients82.9%95% interval 76.6% to 87.9%, 170 patients
Facts (NHS England, not part of the rating)
Registered patients7,756August 20262,836August 2026
Primary care networkWarrington Central East PCNWarrington Central East PCN
Phone01925 63113201925 244655
Friends and Family Test (its own feedback)95.5% good or very good22 answers, June 2026100.0% good or very good56 answers, June 2026
Appointments (one month)2,575 in August 2026Same day 54.3%; face to face 88.6%819 in August 2026Same day 46.3%; face to face 44.4%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20261.23England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent5.3 including trainees and locums1,467 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,473 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences