Camden · Compare
Gray's Inn Medical Group West Hampstead vs Cholmley Gardens Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Gray's Inn Medical Group West Hampstead and Cholmley Gardens Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Gray's Inn Medical Group West HampsteadNW6 1DS | Cholmley Gardens SurgeryNW6 1AE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.9likely range 83.4 to 90.680 survey answers | 83.1likely range 75.7 to 88.496 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.5%likely range 85.6% to 93.8%, 80 answers | 80.2%likely range 69.7% to 87.8%, 96 answers |
| Access (mean of the two below) | 81.6%likely range 72.2% to 86.4% | 89.7%likely range 86.4% to 90.3% |
| Appointments within two weeks of booking | 91.1%likely range 81.7% to 95.9%, 1,008 appointments | 99.2%likely range 95.9% to 99.8%, 2,145 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.6%likely range 75.5% to 86.5%, 77 answers | 52.3%likely range 40.6% to 63.7%, 90 answers |
| Reception and admin team | 97.6%likely range 94.4% to 99.0%, 80 answers | 83.6%likely range 73.4% to 90.5%, 94 answers |
| Having a preferred professional | 31.6%likely range 25.6% to 38.3%, 81 answers | 32.8%likely range 23.1% to 44.2%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 45.3%likely range 28.5% to 63.2%, 38 answers |
| Knowing the next step | 89.6%likely range 84.5% to 93.1%, 79 answers | 83.1%likely range 72.1% to 90.4%, 84 answers |
| Contacting the practice | 89.0%likely range 83.9% to 92.6%, 80 answers | 62.0%likely range 50.2% to 72.5%, 92 answers |
| Wait for an appointment | 80.3%likely range 73.9% to 85.5%, 72 answers | 67.8%likely range 55.5% to 78.0%, 83 answers |
| Being listened to | 92.8%likely range 88.3% to 95.7%, 77 answers | 90.9%likely range 81.9% to 95.7%, 93 answers |
| Care and concern | 93.0%likely range 88.5% to 95.9%, 76 answers | 87.6%likely range 77.9% to 93.4%, 93 answers |
| Confidence and trust | 97.4%likely range 94.0% to 98.9%, 75 answers | 94.8%likely range 86.8% to 98.1%, 91 answers |
| Involvement in decisions | 98.8%likely range 95.9% to 99.7%, 72 answers | 87.1%likely range 76.9% to 93.2%, 87 answers |
| Needs met | 94.0%likely range 89.6% to 96.6%, 74 answers | 94.3%likely range 86.2% to 97.8%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.6%likely range 60.5% to 89.8%, 28 patients | 82.3%likely range 71.0% to 89.8%, 62 patients |
| Children at 18 months | 71.4%likely range 50.0% to 86.2%, 21 patients | 84.7%likely range 73.5% to 91.8%, 59 patients |
| Children at 5 years | 52.2%likely range 33.0% to 70.8%, 23 patients | 82.1%likely range 70.2% to 90.0%, 56 patients |
| Women aged 25 to 49 | 54.0%likely range 50.6% to 57.2%, 871 patients | 59.9%likely range 57.4% to 62.3%, 1,546 patients |
| Women aged 50 to 64 | 63.4%likely range 57.6% to 68.9%, 279 patients | 77.8%likely range 74.5% to 80.8%, 662 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,562August 2026 | 7,200August 2026 |
| Primary care network | Central Hampstead PCN | Central Hampstead PCN |
| Phone | 020 34355602 | 020 77946256 |
| Friends and Family Test (its own feedback) | 94.3% good or very good88 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,015 in August 2026Same day 18.7%; face to face 61.9% | 2,694 in August 2026Same day 62.4%; face to face 38.0% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent1.3 including trainees and locums | 2.4 qualified permanent2.4 including trainees and locums3,017 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.