Elmbridge · Compare
Glenlyn Medical Centre vs Vine Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vine Medical Centre’s Practice score is clearly higher than Glenlyn Medical Centre’s: its 95% interval lies wholly above.
Side by side
| Measure | Glenlyn Medical CentreKT8 0JX | Vine Medical CentreKT8 9LJ |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 65.595% interval 52.2 to 77.999 survey answers | 84.795% interval 79.8 to 88.0110 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 55.2%95% interval 36.2% to 72.8%, 99 answers | 88.6%95% interval 82.4% to 92.8%, 110 answersClearly higher |
| Access (mean of the two below) | 89.4%95% interval 86.2% to 91.8%Clearly higher | 75.4%95% interval 68.2% to 80.6% |
| Appointments within two weeks of booking | 94.2%95% interval 90.4% to 96.6%, 3,457 appointmentsClearly higher | 84.9%95% interval 77.7% to 90.1%, 1,976 appointments |
| Calls answered by the practice | 84.5%95% interval 79.3% to 88.6%, 4,827 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 28.2%95% interval 13.5% to 49.8%, 84 answers | 71.2%95% interval 63.0% to 78.3%, 101 answers |
| Reception and admin team | 69.6%95% interval 48.2% to 85.0%, 85 answers | 89.3%95% interval 83.0% to 93.4%, 107 answers |
| Having a preferred professional | 15.1%95% interval 5.8% to 33.8%, 99 answers | 32.7%95% interval 25.6% to 40.8%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 66.0%95% interval 50.4% to 78.8%, 32 answers |
| Knowing the next step | 74.3%95% interval 53.6% to 87.8%, 91 answers | 90.2%95% interval 84.3% to 94.1%, 110 answers |
| Contacting the practice | 54.7%95% interval 35.6% to 72.6%, 97 answers | 85.5%95% interval 78.9% to 90.4%, 110 answers |
| Wait for an appointment | 55.2%95% interval 34.1% to 74.6%, 79 answers | 88.5%95% interval 81.9% to 92.9%, 102 answers |
| Being listened to | 82.3%95% interval 62.4% to 92.9%, 92 answers | 94.6%95% interval 89.6% to 97.3%, 108 answers |
| Care and concern | 82.3%95% interval 62.5% to 92.8%, 93 answers | 94.0%95% interval 88.8% to 96.9%, 108 answers |
| Confidence and trust | 91.1%95% interval 73.2% to 97.4%, 96 answers | 98.0%95% interval 94.2% to 99.4%, 108 answers |
| Involvement in decisions | 82.9%95% interval 62.6% to 93.4%, 88 answers | 98.9%95% interval 95.3% to 99.7%, 104 answers |
| Needs met | 87.3%95% interval 68.5% to 95.6%, 95 answers | 99.1%95% interval 95.7% to 99.8%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 92.3%95% interval 85.6% to 96.1%, 104 patients | 94.6%95% interval 87.9% to 97.7%, 92 patients |
| Children at 18 months | 91.6%95% interval 84.8% to 95.5%, 107 patients | 93.9%95% interval 87.3% to 97.2%, 98 patients |
| Children at 5 years | 87.1%95% interval 80.5% to 91.6%, 139 patients | 94.8%95% interval 89.2% to 97.6%, 116 patients |
| Women aged 25 to 49 | 65.1%95% interval 63.2% to 67.0%, 2,397 patients | 68.5%95% interval 66.2% to 70.8%, 1,519 patients |
| Women aged 50 to 64 | 74.1%95% interval 71.9% to 76.2%, 1,606 patients | 78.4%95% interval 75.6% to 81.0%, 884 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 15,463August 2026 | 9,048August 2026 |
| Primary care network | East Elmbridge PCN | East Elmbridge PCN |
| Phone | 020 89793253 | 02089 791505 |
| Friends and Family Test (its own feedback) | 86.5% good or very good348 answers, June 2026 | 95.7% good or very good184 answers, June 2026 |
| Appointments (one month) | 5,267 in August 2026Same day 21.6%; face to face 65.4% | 4,457 in August 2026Same day 67.5%; face to face 40.3% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.4 qualified permanent7.4 including trainees and locums2,102 patients per permanent GP | 4.3 qualified permanent6.9 including trainees and locums2,130 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.