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French Weir Health Centre vs College Way Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

French Weir Health Centre and College Way Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFrench Weir Health CentreTA1 1NWCollege Way SurgeryTA1 4TY
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score76.495% interval 63.0 to 84.4126 survey answers88.795% interval 78.7 to 91.7115 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good78.7%95% interval 59.7% to 90.2%, 126 answers94.5%95% interval 80.3% to 98.6%, 115 answers
Access (mean of the two below)70.7%95% interval 67.5% to 73.6%75.0%95% interval 71.8% to 77.9%
Appointments within two weeks of booking79.6%95% interval 75.4% to 83.2%, 6,209 appointments88.4%95% interval 83.8% to 91.8%, 3,813 appointmentsClearly higher
Calls answered by the practice61.6%95% interval 56.9% to 66.2%, 8,617 calls61.6%95% interval 56.9% to 66.2%, 8,749 calls
More survey questions (not part of the rating)
Getting through on the phone63.7%95% interval 44.0% to 79.7%, 119 answers90.8%95% interval 74.9% to 97.1%, 108 answers
Reception and admin team89.5%95% interval 72.0% to 96.6%, 124 answers94.8%95% interval 80.5% to 98.8%, 111 answers
Having a preferred professional49.3%95% interval 31.2% to 67.6%, 124 answers41.8%95% interval 26.2% to 59.3%, 115 answers
Seeing your preferred professional50.9%95% interval 25.3% to 76.0%, 56 answers73.0%95% interval 46.0% to 89.5%, 51 answers
Knowing the next step94.2%95% interval 78.0% to 98.7%, 122 answers97.2%95% interval 84.0% to 99.6%, 112 answers
Contacting the practice83.4%95% interval 64.7% to 93.3%, 123 answers96.3%95% interval 82.6% to 99.3%, 111 answers
Wait for an appointment77.8%95% interval 57.9% to 89.9%, 117 answers84.4%95% interval 67.0% to 93.5%, 106 answers
Being listened to92.2%95% interval 75.4% to 97.8%, 124 answers97.3%95% interval 84.0% to 99.6%, 111 answers
Care and concern88.2%95% interval 70.4% to 95.9%, 124 answers96.6%95% interval 82.9% to 99.4%, 111 answers
Confidence and trust95.4%95% interval 79.7% to 99.1%, 124 answers100.0%95% interval 88.5% to 100.0%, 112 answers
Involvement in decisions97.1%95% interval 82.0% to 99.6%, 122 answers97.9%95% interval 84.8% to 99.8%, 109 answers
Needs met93.7%95% interval 77.4% to 98.5%, 125 answers98.0%95% interval 85.2% to 99.8%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months94.6%95% interval 89.6% to 97.2%, 147 patients94.7%95% interval 89.0% to 97.6%, 114 patients
Children at 18 months88.4%95% interval 82.0% to 92.7%, 138 patients96.6%95% interval 91.5% to 98.7%, 117 patients
Children at 5 years89.0%95% interval 82.8% to 93.1%, 145 patients81.6%95% interval 74.3% to 87.2%, 136 patients
Women aged 25 to 4966.1%95% interval 64.3% to 67.9%, 2,748 patients67.2%95% interval 65.2% to 69.2%, 2,156 patients
Women aged 50 to 6476.3%95% interval 74.1% to 78.3%, 1,517 patients79.0%95% interval 76.7% to 81.1%, 1,290 patients
Facts (NHS England, not part of the rating)
Registered patients17,563August 202614,964August 2026
Primary care networkTaunton Central PCNTaunton Central PCN
Phone01823 33138101823 259333
Friends and Family Test (its own feedback)No results for June 202697.8% good or very good368 answers, June 2026
Appointments (one month)8,419 in August 2026Same day 41.8%; face to face 63.4%6,567 in August 2026Same day 43.8%; face to face 66.7%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.3 qualified permanent11.3 including trainees and locums1,881 patients per permanent GP7.2 qualified permanent9.1 including trainees and locums2,072 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences