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Fountayne Road Medical Practice vs Healy Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Healy Medical Centre’s Practice score is clearly higher than Fountayne Road Medical Practice’s: its 95% interval lies wholly above.

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Side by side

MeasureFountayne Road Medical PracticeN16 7EAHealy Medical CentreE5 9DH
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score61.295% interval 53.5 to 68.3109 survey answers81.995% interval 76.1 to 86.483 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good59.6%95% interval 48.9% to 69.4%, 109 answers79.1%95% interval 71.0% to 85.4%, 83 answersClearly higher
Access (mean of the two below)64.9%95% interval 57.9% to 70.7%88.2%95% interval 84.3% to 91.1%Clearly higher
Appointments within two weeks of booking71.0%95% interval 58.6% to 80.9%, 934 appointments99.4%95% interval 96.8% to 99.9%, 2,643 appointmentsClearly higher
Calls answered by the practice58.7%95% interval 52.3% to 64.9%, 4,826 calls76.8%95% interval 69.6% to 82.7%, 3,271 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone43.9%95% interval 33.7% to 54.6%, 106 answers78.8%95% interval 70.6% to 85.2%, 81 answers
Reception and admin team71.1%95% interval 60.6% to 79.7%, 108 answers90.3%95% interval 83.7% to 94.4%, 82 answers
Having a preferred professional62.0%95% interval 51.3% to 71.7%, 108 answers41.5%95% interval 33.0% to 50.5%, 81 answers
Seeing your preferred professional40.2%95% interval 28.0% to 53.9%, 67 answers23.1%95% interval 13.3% to 37.1%, 33 answers
Knowing the next step78.6%95% interval 68.3% to 86.2%, 102 answers84.6%95% interval 76.9% to 90.1%, 78 answers
Contacting the practice54.2%95% interval 43.6% to 64.4%, 108 answers77.0%95% interval 68.8% to 83.6%, 83 answers
Wait for an appointment57.0%95% interval 45.3% to 68.0%, 90 answers68.3%95% interval 59.1% to 76.2%, 76 answers
Being listened to82.5%95% interval 72.9% to 89.2%, 107 answers81.5%95% interval 73.6% to 87.5%, 81 answers
Care and concern79.9%95% interval 70.1% to 87.1%, 107 answers77.6%95% interval 69.2% to 84.1%, 81 answers
Confidence and trust88.8%95% interval 80.1% to 94.0%, 105 answers91.9%95% interval 85.2% to 95.7%, 75 answers
Involvement in decisions94.0%95% interval 86.3% to 97.5%, 99 answers91.8%95% interval 85.1% to 95.6%, 74 answers
Needs met80.0%95% interval 70.0% to 87.3%, 104 answers87.5%95% interval 80.3% to 92.4%, 80 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months21.9%95% interval 15.3% to 30.4%, 114 patients38.9%95% interval 27.0% to 52.2%, 54 patients
Children at 18 months44.1%95% interval 35.4% to 53.1%, 118 patients47.4%95% interval 35.0% to 60.1%, 57 patients
Children at 5 years31.4%95% interval 23.8% to 40.1%, 121 patients37.7%95% interval 27.7% to 48.8%, 77 patients
Women aged 25 to 4953.5%95% interval 51.0% to 55.9%, 1,605 patients47.4%95% interval 44.3% to 50.5%, 1,002 patients
Women aged 50 to 6475.6%95% interval 72.6% to 78.5%, 809 patients69.6%95% interval 65.3% to 73.6%, 464 patients
Facts (NHS England, not part of the rating)
Registered patients9,101August 20265,013August 2026
Primary care networkHackney Downs PCNHackney Downs PCN
Phone020 39280777020 88061550
Friends and Family Test (its own feedback)94.6% good or very good37 answers, June 2026No results for June 2026
Appointments (one month)2,834 in August 2026Same day 42.3%; face to face 63.4%3,371 in August 2026Same day 59.5%; face to face 62.5%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent4.2 including trainees and locums3,117 patients per permanent GP1.2 qualified permanent1.4 including trainees and locums4,178 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences