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Firth Park Surgery vs Southey Green Medical Ctr

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Firth Park Surgery and Southey Green Medical Ctr cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureFirth Park SurgeryS5 6HHSouthey Green Medical CtrS5 7QB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score77.395% interval 67.5 to 84.4101 survey answers70.095% interval 67.1 to 72.1120 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good75.8%95% interval 62.0% to 85.8%, 101 answers70.4%95% interval 67.7% to 72.9%, 120 answers
Access (mean of the two below)80.7%95% interval 74.6% to 84.6%Clearly higher68.9%95% interval 61.4% to 72.9%
Appointments within two weeks of booking90.2%95% interval 84.1% to 94.1%, 2,123 appointments98.2%95% interval 85.2% to 99.8%, 441 appointments
Calls answered by the practiceNot in the grade: no phone data39.5%95% interval 32.0% to 47.4%, 3,178 calls
More survey questions (not part of the rating)
Getting through on the phone49.6%95% interval 35.2% to 64.0%, 91 answers40.6%95% interval 37.8% to 43.4%, 117 answers
Reception and admin team87.5%95% interval 74.9% to 94.3%, 97 answers83.9%95% interval 81.7% to 85.8%, 120 answers
Having a preferred professional34.2%95% interval 22.3% to 48.6%, 99 answers49.2%95% interval 46.4% to 52.1%, 120 answers
Seeing your preferred professional43.1%95% interval 21.9% to 67.1%, 33 answers48.7%95% interval 44.3% to 53.2%, 49 answers
Knowing the next step85.8%95% interval 72.5% to 93.2%, 93 answers82.3%95% interval 80.0% to 84.4%, 115 answers
Contacting the practice72.3%95% interval 58.1% to 83.2%, 98 answers64.1%95% interval 61.3% to 66.7%, 119 answers
Wait for an appointment65.6%95% interval 50.0% to 78.4%, 85 answers61.8%95% interval 58.7% to 64.7%, 102 answers
Being listened to78.8%95% interval 64.6% to 88.3%, 94 answers79.1%95% interval 76.7% to 81.4%, 117 answers
Care and concern79.4%95% interval 65.2% to 88.8%, 92 answers78.5%95% interval 76.1% to 80.8%, 117 answers
Confidence and trust90.4%95% interval 78.0% to 96.1%, 92 answers83.5%95% interval 81.3% to 85.5%, 116 answers
Involvement in decisions88.1%95% interval 74.9% to 94.8%, 89 answers88.4%95% interval 86.4% to 90.2%, 110 answers
Needs met85.8%95% interval 72.4% to 93.3%, 92 answers88.3%95% interval 86.2% to 90.0%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months74.3%95% interval 66.6% to 80.7%, 144 patients90.9%95% interval 76.4% to 96.9%, 33 patients
Children at 18 months78.8%95% interval 71.9% to 84.3%, 165 patients82.1%95% interval 64.4% to 92.1%, 28 patients
Children at 5 years74.6%95% interval 66.6% to 81.2%, 134 patients89.2%95% interval 75.3% to 95.7%, 37 patients
Women aged 25 to 4946.9%95% interval 44.6% to 49.2%, 1,814 patients62.0%95% interval 57.5% to 66.3%, 471 patients
Women aged 50 to 6463.6%95% interval 60.1% to 67.1%, 726 patients68.5%95% interval 60.6% to 75.4%, 149 patients
Facts (NHS England, not part of the rating)
Registered patients10,484August 20262,573August 2026
Primary care networkFoundry PCNFoundry PCN
Phone0333 32329000114 2326401
Friends and Family Test (its own feedback)95.2% good or very good166 answers, June 2026100.0% good or very good22 answers, June 2026
Appointments (one month)3,830 in August 2026Same day 41.0%; face to face 65.8%732 in August 2026Same day 52.8%; face to face 95.5%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.1 qualified permanent11.7 including trainees and locums2,058 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums1,484 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences