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Firth Park Surgery vs Page Hall Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Firth Park Surgery’s Practice score is clearly higher than Page Hall Medical Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureFirth Park SurgeryS5 6HHPage Hall Medical CentreS4 8GB
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score77.395% interval 67.5 to 84.4101 survey answersClearly higher53.195% interval 46.3 to 60.0108 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good75.8%95% interval 62.0% to 85.8%, 101 answersClearly higher47.9%95% interval 38.8% to 57.2%, 108 answers
Access (mean of the two below)80.7%95% interval 74.6% to 84.6%Clearly higher65.2%95% interval 56.6% to 72.3%
Appointments within two weeks of booking90.2%95% interval 84.1% to 94.1%, 2,123 appointmentsClearly higher74.7%95% interval 66.1% to 81.8%, 1,777 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone49.6%95% interval 35.2% to 64.0%, 91 answers26.6%95% interval 19.1% to 35.8%, 103 answers
Reception and admin team87.5%95% interval 74.9% to 94.3%, 97 answers60.8%95% interval 51.2% to 69.7%, 102 answers
Having a preferred professional34.2%95% interval 22.3% to 48.6%, 99 answers35.1%95% interval 26.8% to 44.4%, 108 answers
Seeing your preferred professional43.1%95% interval 21.9% to 67.1%, 33 answers24.9%95% interval 13.6% to 41.3%, 36 answers
Knowing the next step85.8%95% interval 72.5% to 93.2%, 93 answers68.6%95% interval 58.3% to 77.3%, 88 answers
Contacting the practice72.3%95% interval 58.1% to 83.2%, 98 answers38.4%95% interval 29.8% to 47.8%, 106 answers
Wait for an appointment65.6%95% interval 50.0% to 78.4%, 85 answers35.7%95% interval 26.6% to 45.9%, 91 answers
Being listened to78.8%95% interval 64.6% to 88.3%, 94 answers81.2%95% interval 72.5% to 87.6%, 101 answers
Care and concern79.4%95% interval 65.2% to 88.8%, 92 answers75.9%95% interval 66.6% to 83.2%, 99 answers
Confidence and trust90.4%95% interval 78.0% to 96.1%, 92 answers90.0%95% interval 82.6% to 94.4%, 101 answers
Involvement in decisions88.1%95% interval 74.9% to 94.8%, 89 answers86.0%95% interval 77.9% to 91.5%, 98 answers
Needs met85.8%95% interval 72.4% to 93.3%, 92 answers82.4%95% interval 73.3% to 88.8%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months74.3%95% interval 66.6% to 80.7%, 144 patients73.8%95% interval 65.5% to 80.7%, 126 patients
Children at 18 months78.8%95% interval 71.9% to 84.3%, 165 patients68.5%95% interval 59.3% to 76.5%, 108 patients
Children at 5 years74.6%95% interval 66.6% to 81.2%, 134 patients51.4%95% interval 42.1% to 60.6%, 109 patients
Women aged 25 to 4946.9%95% interval 44.6% to 49.2%, 1,814 patients43.8%95% interval 41.1% to 46.5%, 1,302 patients
Women aged 50 to 6463.6%95% interval 60.1% to 67.1%, 726 patients61.6%95% interval 57.0% to 66.0%, 440 patients
Facts (NHS England, not part of the rating)
Registered patients10,484August 20267,468August 2026
Primary care networkFoundry PCNFoundry PCN
Phone0333 32329000114 2617245
Friends and Family Test (its own feedback)95.2% good or very good166 answers, June 202644.2% good or very good86 answers, June 2026
Appointments (one month)3,830 in August 2026Same day 41.0%; face to face 65.8%3,578 in August 2026Same day 33.0%; face to face 38.1%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.1 qualified permanent11.7 including trainees and locums2,058 patients per permanent GP3.8 qualified permanent6.8 including trainees and locums1,972 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences