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Family Medical Centre (Kirkby) vs Kirkby Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Kirkby Health Centre’s Practice score is clearly higher than Family Medical Centre (Kirkby)’s: its 95% interval lies wholly above.

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Side by side

MeasureFamily Medical Centre (Kirkby)NG17 7BGKirkby Health CentreNG17 7LG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score80.595% interval 77.0 to 83.2110 survey answers89.295% interval 85.7 to 91.5100 survey answersClearly higher
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good85.9%95% interval 81.5% to 89.4%, 110 answers89.8%95% interval 85.9% to 92.7%, 100 answers
Access (mean of the two below)67.7%95% interval 62.4% to 71.7%87.5%95% interval 80.5% to 91.3%Clearly higher
Appointments within two weeks of booking87.6%95% interval 78.9% to 93.0%, 1,294 appointments94.3%95% interval 83.2% to 98.2%, 665 appointments
Calls answered by the practice47.7%95% interval 41.8% to 53.7%, 5,569 calls80.6%95% interval 71.9% to 87.1%, 2,143 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone73.8%95% interval 68.3% to 78.6%, 102 answers78.1%95% interval 73.1% to 82.4%, 99 answers
Reception and admin team81.9%95% interval 77.1% to 85.9%, 107 answers96.7%95% interval 94.0% to 98.2%, 99 answers
Having a preferred professional36.1%95% interval 30.7% to 41.7%, 107 answers51.6%95% interval 46.0% to 57.2%, 100 answers
Seeing your preferred professional36.1%95% interval 27.0% to 46.4%, 35 answers34.5%95% interval 26.9% to 43.1%, 44 answers
Knowing the next step87.4%95% interval 83.1% to 90.8%, 107 answers77.3%95% interval 72.1% to 81.7%, 95 answers
Contacting the practice83.5%95% interval 78.9% to 87.3%, 110 answers90.2%95% interval 86.3% to 93.1%, 99 answers
Wait for an appointment88.2%95% interval 83.9% to 91.5%, 102 answers71.8%95% interval 66.2% to 76.8%, 90 answers
Being listened to92.9%95% interval 89.3% to 95.3%, 106 answers92.5%95% interval 88.9% to 94.9%, 99 answers
Care and concern96.0%95% interval 93.1% to 97.7%, 107 answers86.1%95% interval 81.7% to 89.6%, 99 answers
Confidence and trust94.5%95% interval 91.3% to 96.6%, 106 answers93.7%95% interval 90.3% to 95.9%, 98 answers
Involvement in decisions93.7%95% interval 90.3% to 96.0%, 103 answers98.2%95% interval 95.9% to 99.2%, 97 answers
Needs met96.6%95% interval 93.8% to 98.1%, 106 answers92.6%95% interval 89.1% to 95.1%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months98.1%95% interval 89.9% to 99.7%, 52 patients89.2%95% interval 75.3% to 95.7%, 37 patients
Children at 18 months93.0%95% interval 81.4% to 97.6%, 43 patients96.2%95% interval 81.1% to 99.3%, 26 patients
Children at 5 years78.0%95% interval 63.3% to 88.0%, 41 patients91.2%95% interval 77.0% to 97.0%, 34 patients
Women aged 25 to 4968.6%95% interval 65.5% to 71.5%, 945 patients66.6%95% interval 62.8% to 70.2%, 623 patients
Women aged 50 to 6471.9%95% interval 67.6% to 75.9%, 449 patients75.7%95% interval 71.3% to 79.5%, 415 patients
Facts (NHS England, not part of the rating)
Registered patients5,470August 20264,026August 2026
Primary care networkAshfield South PCNAshfield South PCN
Phone01623 75721901623 752454
Friends and Family Test (its own feedback)98.2% good or very good171 answers, June 202695.9% good or very good535 answers, June 2026
Appointments (one month)2,588 in August 2026Same day 26.2%; face to face 74.8%1,854 in August 2026Same day 31.7%; face to face 99.5%
Antibiotic items per STAR-PU (one year)0.97England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent6.1 including trainees and locums4,662 patients per permanent GP2.6 qualified permanent2.6 including trainees and locums1,541 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences