Tendring · Compare
East Lynne Medical Centre vs Old Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
East Lynne Medical Centre’s Practice Grade is clearly higher than Old Road Surgery’s: its likely range lies wholly above.
Side by side
| Measure | East Lynne Medical CentreCO15 3PP | Old Road SurgeryCO15 3AU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.6likely range 76.4 to 90.897 survey answersClearly higher | 57.7likely range 47.6 to 67.1107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 85.9%likely range 73.1% to 93.2%, 97 answersClearly higher | 57.1%likely range 42.8% to 70.3%, 107 answers |
| Access (mean of the two below) | 84.6%likely range 78.2% to 87.7%Clearly higher | 59.1%likely range 53.4% to 63.9% |
| Appointments within two weeks of booking | 94.1%likely range 87.7% to 97.2%, 1,564 appointmentsClearly higher | 74.0%likely range 64.1% to 81.9%, 1,395 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 44.1%likely range 38.7% to 49.6%, 6,638 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.6%likely range 47.0% to 74.5%, 94 answers | 35.1%likely range 22.6% to 50.0%, 101 answers |
| Reception and admin team | 92.5%likely range 81.0% to 97.3%, 94 answers | 66.6%likely range 52.1% to 78.5%, 106 answers |
| Having a preferred professional | 35.2%likely range 23.0% to 49.7%, 96 answers | 23.7%likely range 13.7% to 37.8%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.4%likely range 73.4% to 93.6%, 94 answers | 73.3%likely range 57.5% to 84.8%, 88 answers |
| Contacting the practice | 75.6%likely range 61.5% to 85.7%, 97 answers | 51.0%likely range 36.7% to 65.1%, 102 answers |
| Wait for an appointment | 87.2%likely range 73.9% to 94.3%, 88 answers | 47.3%likely range 32.3% to 62.9%, 87 answers |
| Being listened to | 81.5%likely range 67.6% to 90.3%, 92 answers | 67.6%likely range 53.0% to 79.5%, 104 answers |
| Care and concern | 87.1%likely range 74.3% to 94.1%, 94 answers | 73.9%likely range 59.5% to 84.5%, 104 answers |
| Confidence and trust | 92.6%likely range 80.9% to 97.4%, 91 answers | 78.5%likely range 64.3% to 88.0%, 103 answers |
| Involvement in decisions | 88.9%likely range 76.2% to 95.3%, 91 answers | 81.7%likely range 67.3% to 90.6%, 96 answers |
| Needs met | 88.9%likely range 76.4% to 95.2%, 93 answers | 81.9%likely range 68.0% to 90.7%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.9%likely range 72.3% to 88.7%, 83 patients | 82.1%likely range 73.2% to 88.5%, 95 patients |
| Children at 18 months | 85.2%likely range 76.3% to 91.2%, 88 patients | 76.0%likely range 66.8% to 83.3%, 100 patients |
| Children at 5 years | 84.7%likely range 75.6% to 90.8%, 85 patients | 80.8%likely range 72.0% to 87.4%, 99 patients |
| Women aged 25 to 49 | 70.1%likely range 67.5% to 72.5%, 1,277 patients | 66.4%likely range 64.0% to 68.8%, 1,459 patients |
| Women aged 50 to 64 | 71.9%likely range 68.7% to 74.9%, 794 patients | 71.8%likely range 68.6% to 74.8%, 794 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,809August 2026 | 9,547August 2026 |
| Primary care network | Clacton PCN | Clacton PCN |
| Phone | 01255 220010 | 01255 424334 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 4,565 in August 2026Same day 29.1%; face to face 48.9% | 3,877 in August 2026Same day 18.8%; face to face 82.0% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.88England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums8,258 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums3,891 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.