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Dr B Modi vs Willows Health

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Dr B Modi and Willows Health cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureDr B ModiLE4 6NLWillows HealthLE5 4LJ
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score76.095% interval 70.2 to 80.275 survey answers57.795% interval 34.6 to 82.291 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.3%95% interval 63.5% to 76.3%, 75 answers47.7%95% interval 14.8% to 82.7%, 91 answers
Access (mean of the two below)89.0%95% interval 78.2% to 90.3%80.8%95% interval 77.9% to 83.1%
Appointments within two weeks of booking98.5%95% interval 87.7% to 99.8%, 542 appointments90.3%95% interval 87.4% to 92.6%, 7,537 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone50.7%95% interval 43.6% to 57.8%, 73 answers24.6%95% interval 4.8% to 67.8%, 91 answers
Reception and admin team87.0%95% interval 81.5% to 91.1%, 74 answers56.0%95% interval 19.3% to 87.1%, 90 answers
Having a preferred professional30.4%95% interval 24.4% to 37.2%, 76 answers20.3%95% interval 3.5% to 64.1%, 93 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step64.7%95% interval 57.5% to 71.2%, 71 answers60.5%95% interval 20.9% to 89.9%, 82 answers
Contacting the practice62.7%95% interval 55.5% to 69.4%, 71 answers40.5%95% interval 11.3% to 78.3%, 92 answers
Wait for an appointment52.5%95% interval 44.8% to 60.0%, 64 answers47.6%95% interval 14.0% to 83.6%, 83 answers
Being listened to83.8%95% interval 77.6% to 88.5%, 68 answers65.3%95% interval 24.9% to 91.5%, 89 answers
Care and concern78.8%95% interval 72.2% to 84.1%, 69 answers70.8%95% interval 28.4% to 93.7%, 88 answers
Confidence and trust89.8%95% interval 84.3% to 93.5%, 65 answers86.8%95% interval 40.6% to 98.4%, 88 answers
Involvement in decisions79.6%95% interval 72.9% to 85.1%, 65 answers86.9%95% interval 38.2% to 98.6%, 78 answers
Needs met81.0%95% interval 74.5% to 86.2%, 67 answers81.8%95% interval 36.5% to 97.2%, 88 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months92.3%95% interval 79.7% to 97.3%, 39 patients86.4%95% interval 82.4% to 89.5%, 359 patients
Children at 18 months100.0%95% interval 87.5% to 100.0%, 27 patients81.6%95% interval 77.1% to 85.4%, 337 patients
Children at 5 years85.7%95% interval 72.2% to 93.3%, 42 patients77.5%95% interval 72.9% to 81.5%, 360 patients
Women aged 25 to 4962.4%95% interval 58.6% to 65.9%, 672 patients54.1%95% interval 52.8% to 55.4%, 5,688 patients
Women aged 50 to 6470.3%95% interval 64.8% to 75.2%, 293 patients71.7%95% interval 69.8% to 73.5%, 2,288 patients
Facts (NHS England, not part of the rating)
Registered patients3,740August 202632,098August 2026
Primary care networkWillows Health PCNWillows Health PCN
Phone0116 26612470116 2461311
Friends and Family Test (its own feedback)80.6% good or very good36 answers, June 202686.8% good or very good91 answers, June 2026
Appointments (one month)1,324 in August 2026Same day 35.4%; face to face 71.6%14,622 in August 2026Same day 34.2%; face to face 69.1%
Antibiotic items per STAR-PU (one year)0.39England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)No valid GP records for August 20264.5 qualified permanent4.5 including trainees and locums7,208 patients per permanent GP
CQC rating (a separate source)Good–

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences