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Denmead Health Centre vs The Village Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Village Surgery’s Practice score is clearly higher than Denmead Health Centre’s: its 95% interval lies wholly above.

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Side by side

MeasureDenmead Health CentrePO7 6NRThe Village SurgeryPO8 8XL
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score82.595% interval 78.3 to 85.6119 survey answers93.795% interval 91.8 to 94.8131 survey answersClearly higher
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good86.7%95% interval 81.2% to 90.8%, 119 answers93.6%95% interval 91.9% to 94.9%, 131 answersClearly higher
Access (mean of the two below)72.4%95% interval 67.2% to 76.8%93.7%95% interval 88.7% to 96.0%Clearly higher
Appointments within two weeks of booking69.3%95% interval 60.6% to 76.7%, 1,890 appointments95.9%95% interval 88.8% to 98.5%, 1,183 appointmentsClearly higher
Calls answered by the practice75.3%95% interval 69.6% to 80.3%, 5,079 calls91.4%95% interval 84.6% to 95.3%, 2,295 callsClearly higher
More survey questions (not part of the rating)
Getting through on the phone82.2%95% interval 76.1% to 87.0%, 116 answers93.8%95% interval 92.2% to 95.2%, 128 answers
Reception and admin team92.7%95% interval 88.1% to 95.6%, 120 answers98.3%95% interval 97.4% to 99.0%, 130 answers
Having a preferred professional43.7%95% interval 36.9% to 50.7%, 120 answers57.3%95% interval 54.3% to 60.3%, 130 answers
Seeing your preferred professional68.2%95% interval 57.5% to 77.3%, 52 answers97.9%95% interval 96.5% to 98.8%, 77 answers
Knowing the next step93.5%95% interval 89.1% to 96.2%, 119 answers98.8%95% interval 98.0% to 99.3%, 129 answers
Contacting the practice86.7%95% interval 81.3% to 90.8%, 120 answers95.4%95% interval 94.0% to 96.6%, 129 answers
Wait for an appointment70.1%95% interval 62.9% to 76.4%, 108 answers93.9%95% interval 92.2% to 95.2%, 126 answers
Being listened to95.4%95% interval 91.4% to 97.6%, 116 answers92.7%95% interval 90.9% to 94.2%, 130 answers
Care and concern90.6%95% interval 85.6% to 94.0%, 116 answers92.2%95% interval 90.4% to 93.7%, 130 answers
Confidence and trust97.4%95% interval 93.9% to 98.9%, 114 answers97.3%95% interval 96.1% to 98.2%, 130 answers
Involvement in decisions96.7%95% interval 92.8% to 98.5%, 107 answers99.6%95% interval 98.9% to 99.8%, 127 answers
Needs met95.3%95% interval 91.3% to 97.6%, 116 answers98.2%95% interval 97.1% to 98.8%, 130 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months98.8%95% interval 93.3% to 99.8%, 81 patients96.7%95% interval 83.3% to 99.4%, 30 patients
Children at 18 months89.4%95% interval 81.5% to 94.1%, 94 patients97.4%95% interval 86.8% to 99.5%, 39 patients
Children at 5 years88.3%95% interval 80.7% to 93.2%, 103 patients86.8%95% interval 72.7% to 94.2%, 38 patients
Women aged 25 to 4977.9%95% interval 75.6% to 80.0%, 1,387 patients88.9%95% interval 86.2% to 91.2%, 596 patients
Women aged 50 to 6481.2%95% interval 78.7% to 83.4%, 1,077 patients91.9%95% interval 89.0% to 94.1%, 444 patients
Facts (NHS England, not part of the rating)
Registered patients10,680August 20264,771August 2026
Primary care networkHavant and Waterlooville PCNHavant and Waterlooville PCN
Phone023 92239630023 92242960
Friends and Family Test (its own feedback)90.0% good or very good20 answers, June 2026100.0% good or very good12 answers, June 2026
Appointments (one month)4,707 in August 2026Same day 26.7%; face to face 65.5%2,017 in August 2026Same day 34.0%; face to face 61.9%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20261.08England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent5.2 including trainees and locums2,054 patients per permanent GP2.9 qualified permanent2.9 including trainees and locums1,645 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences