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Croft Medical Centre vs Spa Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Croft Medical Centre and Spa Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCroft Medical CentreCV31 1SASpa Medical CentreCV31 1NE
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score76.295% interval 63.0 to 85.4108 survey answers74.895% interval 70.5 to 78.497 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.6%95% interval 53.8% to 85.7%, 108 answers75.2%95% interval 69.8% to 79.8%, 97 answers
Access (mean of the two below)84.4%95% interval 81.3% to 86.8%Clearly higher73.7%95% interval 67.1% to 79.1%
Appointments within two weeks of booking97.2%95% interval 94.1% to 98.7%, 3,292 appointmentsClearly higher76.6%95% interval 67.2% to 84.0%, 1,467 appointments
Calls answered by the practice71.4%95% interval 66.2% to 76.1%, 6,694 calls70.7%95% interval 61.3% to 78.6%, 2,140 calls
More survey questions (not part of the rating)
Getting through on the phone51.2%95% interval 32.9% to 69.1%, 101 answers67.5%95% interval 61.7% to 72.8%, 92 answers
Reception and admin team86.3%95% interval 68.4% to 94.8%, 103 answers89.3%95% interval 85.1% to 92.5%, 93 answers
Having a preferred professional24.5%95% interval 12.2% to 43.2%, 107 answers53.6%95% interval 47.7% to 59.3%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answers60.1%95% interval 52.2% to 67.5%, 54 answers
Knowing the next step83.8%95% interval 65.1% to 93.5%, 99 answers78.4%95% interval 73.0% to 82.9%, 91 answers
Contacting the practice72.1%95% interval 52.9% to 85.6%, 103 answers78.0%95% interval 72.8% to 82.4%, 96 answers
Wait for an appointment87.5%95% interval 68.6% to 95.8%, 92 answers78.5%95% interval 73.0% to 83.1%, 86 answers
Being listened to88.3%95% interval 70.8% to 95.9%, 103 answers90.6%95% interval 86.5% to 93.5%, 93 answers
Care and concern84.8%95% interval 66.4% to 94.0%, 101 answers82.0%95% interval 77.0% to 86.1%, 93 answers
Confidence and trust95.7%95% interval 80.3% to 99.2%, 101 answers94.4%95% interval 90.9% to 96.6%, 92 answers
Involvement in decisions89.0%95% interval 71.0% to 96.4%, 97 answers94.9%95% interval 91.4% to 97.0%, 84 answers
Needs met84.7%95% interval 66.5% to 93.9%, 103 answers89.7%95% interval 85.4% to 92.8%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months93.2%95% interval 86.6% to 96.7%, 103 patients95.8%95% interval 79.8% to 99.3%, 24 patients
Children at 18 months87.9%95% interval 80.3% to 92.8%, 107 patients96.3%95% interval 81.7% to 99.3%, 27 patients
Children at 5 years82.1%95% interval 75.0% to 87.5%, 145 patients94.4%95% interval 74.2% to 99.0%, 18 patients
Women aged 25 to 4962.7%95% interval 60.8% to 64.6%, 2,511 patients70.6%95% interval 66.9% to 74.1%, 603 patients
Women aged 50 to 6470.6%95% interval 67.9% to 73.2%, 1,103 patients80.6%95% interval 75.1% to 85.1%, 237 patients
Facts (NHS England, not part of the rating)
Registered patients14,321August 20263,537August 2026
Primary care networkLeamington PCNLeamington PCN
Phone01926 42115301926 421214
Friends and Family Test (its own feedback)90.7% good or very good161 answers, June 2026100.0% good or very good39 answers, June 2026
Appointments (one month)6,229 in August 2026Same day 52.3%; face to face 55.0%2,214 in August 2026Same day 67.6%; face to face 31.0%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.5 qualified permanent11.3 including trainees and locums1,907 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums1,769 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences