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Cranleigh Gardens Medical Centre vs Redgate Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cranleigh Gardens Medical Centre and Redgate Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cranleigh Gardens Medical CentreTA6 5JS | Redgate Medical CentreTA6 5BF |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 77.195% interval 61.5 to 84.097 survey answers | 67.995% interval 59.2 to 75.299 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 85.9%95% interval 63.7% to 95.5%, 97 answers | 65.6%95% interval 53.9% to 75.6%, 99 answers |
| Access (mean of the two below) | 56.5%95% interval 51.5% to 61.9% | 73.2%95% interval 63.3% to 80.0%Clearly higher |
| Appointments within two weeks of booking | 33.9%95% interval 25.0% to 44.0%, 1,405 appointments | 82.7%95% interval 72.8% to 89.5%, 1,179 appointmentsClearly higher |
| Calls answered by the practice | 79.0%95% interval 74.6% to 82.8%, 7,918 calls | Not in the grade: no phone data |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 88.4%95% interval 66.3% to 96.7%, 94 answers | 55.1%95% interval 43.2% to 66.4%, 94 answers |
| Reception and admin team | 87.1%95% interval 64.9% to 96.1%, 95 answers | 70.2%95% interval 58.6% to 79.7%, 97 answers |
| Having a preferred professional | 39.1%95% interval 20.5% to 61.6%, 96 answers | 25.5%95% interval 16.8% to 36.8%, 99 answers |
| Seeing your preferred professional | 59.5%95% interval 27.1% to 85.3%, 40 answers | 21.8%95% interval 9.4% to 42.7%, 32 answers |
| Knowing the next step | 87.9%95% interval 65.8% to 96.5%, 95 answers | 77.0%95% interval 65.4% to 85.5%, 92 answers |
| Contacting the practice | 87.2%95% interval 65.2% to 96.1%, 96 answers | 64.1%95% interval 52.3% to 74.5%, 97 answers |
| Wait for an appointment | 69.4%95% interval 45.5% to 86.1%, 89 answers | 55.1%95% interval 42.8% to 66.8%, 88 answers |
| Being listened to | 90.3%95% interval 68.5% to 97.6%, 93 answers | 86.6%95% interval 76.3% to 92.9%, 92 answers |
| Care and concern | 89.5%95% interval 67.5% to 97.2%, 93 answers | 86.0%95% interval 75.7% to 92.4%, 93 answers |
| Confidence and trust | 92.4%95% interval 71.1% to 98.4%, 93 answers | 88.2%95% interval 78.1% to 94.0%, 91 answers |
| Involvement in decisions | 89.5%95% interval 67.0% to 97.3%, 90 answers | 93.1%95% interval 83.6% to 97.2%, 84 answers |
| Needs met | 90.2%95% interval 68.3% to 97.5%, 93 answers | 91.4%95% interval 82.2% to 96.1%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 89.2%95% interval 83.5% to 93.0%, 166 patients | 81.4%95% interval 71.9% to 88.2%, 86 patients |
| Children at 18 months | 92.5%95% interval 87.3% to 95.7%, 160 patients | 76.6%95% interval 66.0% to 84.7%, 77 patients |
| Children at 5 years | 89.3%95% interval 84.2% to 92.9%, 196 patients | 82.1%95% interval 72.6% to 88.9%, 84 patients |
| Women aged 25 to 49 | 68.8%95% interval 67.0% to 70.6%, 2,470 patients | 61.0%95% interval 58.2% to 63.8%, 1,193 patients |
| Women aged 50 to 64 | 72.7%95% interval 69.9% to 75.2%, 1,068 patients | 70.0%95% interval 66.2% to 73.4%, 619 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 14,004August 2026 | 7,247August 2026 |
| Primary care network | Bridgwater PCN | Bridgwater PCN |
| Phone | 01278 433335 | 01278 454560 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 6,623 in August 2026Same day 50.2%; face to face 51.9% | 2,434 in August 2026Same day 36.2%; face to face 75.0% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent16.1 including trainees and locums2,154 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums2,030 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.