Croydon · Compare
Country Park Practice vs Denmark Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Denmark Road Surgery’s Practice score is clearly higher than Country Park Practice’s: its 95% interval lies wholly above.
Side by side
| Measure | Country Park PracticeSE25 5NT | Denmark Road SurgerySE25 5NT |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 65.195% interval 57.4 to 72.292 survey answers | 80.595% interval 75.5 to 84.496 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 60.5%95% interval 49.7% to 70.3%, 92 answers | 82.5%95% interval 76.0% to 87.6%, 96 answersClearly higher |
| Access (mean of the two below) | 75.8%95% interval 69.6% to 80.7% | 75.6%95% interval 68.8% to 80.9% |
| Appointments within two weeks of booking | 83.7%95% interval 74.5% to 90.0%, 1,335 appointments | 81.5%95% interval 72.2% to 88.1%, 1,376 appointments |
| Calls answered by the practice | 67.9%95% interval 59.4% to 75.3%, 2,694 calls | 69.6%95% interval 59.7% to 77.9%, 1,979 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 37.5%95% interval 27.4% to 48.8%, 84 answers | 55.0%95% interval 47.3% to 62.6%, 93 answers |
| Reception and admin team | 74.7%95% interval 64.0% to 83.1%, 86 answers | 89.2%95% interval 83.5% to 93.1%, 94 answers |
| Having a preferred professional | 22.3%95% interval 14.7% to 32.4%, 92 answers | 31.9%95% interval 25.2% to 39.3%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 31.7%95% interval 20.3% to 45.7%, 30 answers |
| Knowing the next step | 73.4%95% interval 62.5% to 82.1%, 84 answers | 86.4%95% interval 79.9% to 91.0%, 86 answers |
| Contacting the practice | 51.1%95% interval 40.3% to 61.8%, 88 answers | 79.6%95% interval 72.7% to 85.0%, 95 answers |
| Wait for an appointment | 45.5%95% interval 34.2% to 57.3%, 76 answers | 61.8%95% interval 53.6% to 69.4%, 84 answers |
| Being listened to | 75.5%95% interval 64.8% to 83.8%, 85 answers | 89.0%95% interval 83.3% to 93.0%, 95 answers |
| Care and concern | 72.6%95% interval 61.7% to 81.3%, 86 answers | 85.8%95% interval 79.6% to 90.4%, 94 answers |
| Confidence and trust | 89.0%95% interval 80.1% to 94.2%, 86 answers | 89.9%95% interval 84.2% to 93.7%, 93 answers |
| Involvement in decisions | 82.4%95% interval 71.8% to 89.6%, 78 answers | 85.5%95% interval 78.9% to 90.3%, 87 answers |
| Needs met | 83.8%95% interval 73.8% to 90.5%, 83 answers | 91.1%95% interval 85.5% to 94.6%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 86.2%95% interval 77.8% to 91.7%, 94 patients | 78.6%95% interval 64.1% to 88.3%, 42 patients |
| Children at 18 months | 67.7%95% interval 57.7% to 76.4%, 93 patients | 76.7%95% interval 62.3% to 86.8%, 43 patients |
| Children at 5 years | 65.2%95% interval 53.4% to 75.4%, 69 patients | 72.0%95% interval 58.3% to 82.5%, 50 patients |
| Women aged 25 to 49 | 58.1%95% interval 55.6% to 60.6%, 1,488 patients | 66.8%95% interval 63.8% to 69.7%, 955 patients |
| Women aged 50 to 64 | 65.2%95% interval 61.6% to 68.6%, 707 patients | 77.8%95% interval 74.3% to 80.9%, 612 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 7,150August 2026 | 5,421August 2026 |
| Primary care network | Croydon GP Super Network PCN | Croydon GP Super Network PCN |
| Phone | 020 37640664 | 020 86548760 |
| Friends and Family Test (its own feedback) | 4 answers in June 2026; shares not published below 5 | 92.9% good or very good99 answers, June 2026 |
| Appointments (one month) | 2,978 in August 2026Same day 36.0%; face to face 40.4% | 1,891 in August 2026Same day 35.1%; face to face 47.2% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent3.7 including trainees and locums2,529 patients per permanent GP | 3.2 qualified permanent3.6 including trainees and locums1,694 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.