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Coulby Medical Practice vs Parkway Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Coulby Medical Practice and Parkway Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCoulby Medical PracticeTS8 0TLParkway Medical CentreTS8 0TL
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score79.195% interval 70.2 to 85.4102 survey answers86.795% interval 78.4 to 91.593 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.8%95% interval 66.2% to 87.6%, 102 answers85.8%95% interval 74.1% to 92.7%, 93 answers
Access (mean of the two below)79.7%95% interval 75.7% to 83.0%88.5%95% interval 85.5% to 90.9%Clearly higher
Appointments within two weeks of booking88.4%95% interval 83.9% to 91.7%, 4,045 appointments97.1%95% interval 94.5% to 98.5%, 4,378 appointmentsClearly higher
Calls answered by the practice70.9%95% interval 64.4% to 76.7%, 4,359 calls79.8%95% interval 74.4% to 84.3%, 5,248 calls
More survey questions (not part of the rating)
Getting through on the phone37.0%95% interval 25.0% to 50.8%, 95 answers73.5%95% interval 60.1% to 83.6%, 89 answers
Reception and admin team90.6%95% interval 79.7% to 95.9%, 100 answers90.7%95% interval 79.9% to 96.0%, 91 answers
Having a preferred professional35.6%95% interval 24.2% to 48.9%, 102 answers31.3%95% interval 20.5% to 44.5%, 93 answers
Seeing your preferred professional33.9%95% interval 16.0% to 58.0%, 32 answersNot shown: fewer than 30 answers
Knowing the next step86.6%95% interval 74.6% to 93.4%, 96 answers84.5%95% interval 72.3% to 91.9%, 90 answers
Contacting the practice66.9%95% interval 53.4% to 78.1%, 99 answers83.3%95% interval 71.2% to 91.0%, 92 answers
Wait for an appointment79.0%95% interval 65.8% to 88.0%, 94 answers89.6%95% interval 78.0% to 95.4%, 85 answers
Being listened to87.4%95% interval 75.8% to 93.8%, 100 answers91.0%95% interval 80.2% to 96.2%, 90 answers
Care and concern87.6%95% interval 76.1% to 94.0%, 100 answers88.9%95% interval 77.6% to 94.8%, 91 answers
Confidence and trust93.3%95% interval 83.4% to 97.5%, 101 answers90.0%95% interval 78.9% to 95.6%, 89 answers
Involvement in decisions97.1%95% interval 88.3% to 99.3%, 97 answers94.6%95% interval 84.4% to 98.3%, 84 answers
Needs met89.8%95% interval 78.9% to 95.4%, 101 answers94.4%95% interval 84.7% to 98.1%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months91.5%95% interval 84.1% to 95.6%, 94 patients96.4%95% interval 91.2% to 98.6%, 112 patients
Children at 18 months96.0%95% interval 90.3% to 98.4%, 101 patients91.6%95% interval 84.8% to 95.5%, 107 patients
Children at 5 years96.8%95% interval 90.9% to 98.9%, 93 patients89.5%95% interval 82.5% to 93.9%, 114 patients
Women aged 25 to 4973.4%95% interval 71.1% to 75.6%, 1,433 patients75.6%95% interval 73.5% to 77.6%, 1,628 patients
Women aged 50 to 6473.0%95% interval 69.8% to 75.9%, 818 patients76.2%95% interval 73.3% to 78.9%, 862 patients
Facts (NHS England, not part of the rating)
Registered patients9,168August 20269,907August 2026
Primary care networkGreater Middlesbrough PCNGreater Middlesbrough PCN
Phone01642 74680001642 270033
Friends and Family Test (its own feedback)96.7% good or very good211 answers, June 202696.8% good or very good185 answers, June 2026
Appointments (one month)5,782 in August 2026Same day 60.1%; face to face 74.0%8,482 in August 2026Same day 75.2%; face to face 39.3%
Antibiotic items per STAR-PU (one year)1.05England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent7.6 including trainees and locums1,905 patients per permanent GP3.7 qualified permanent5.5 including trainees and locums2,673 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences