New Forest · Compare
Chawton House Surgery vs Wistaria & Milford Surgeries
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Chawton House Surgery and Wistaria & Milford Surgeries cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Chawton House SurgerySO41 9ND | Wistaria & Milford SurgeriesSO41 9GJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.9likely range 81.2 to 87.7104 survey answers | 85.1likely range 77.3 to 89.9116 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.4%likely range 80.7% to 89.1%, 104 answers | 85.7%likely range 74.6% to 92.4%, 116 answers |
| Access (mean of the two below) | 83.5%likely range 78.0% to 87.4% | 83.5%likely range 80.3% to 86.3% |
| Appointments within two weeks of booking | 88.4%likely range 80.6% to 93.3%, 1,502 appointments | 93.3%likely range 89.9% to 95.6%, 4,497 appointments |
| Calls answered by the practice | 78.4%likely range 70.7% to 84.6%, 2,797 calls | 73.6%likely range 68.0% to 78.6%, 5,548 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.5%likely range 70.9% to 81.4%, 94 answers | 54.7%likely range 41.4% to 67.4%, 102 answers |
| Reception and admin team | 86.7%likely range 82.1% to 90.2%, 103 answers | 84.5%likely range 72.8% to 91.7%, 108 answers |
| Having a preferred professional | 51.0%likely range 45.1% to 56.9%, 105 answers | 44.1%likely range 32.2% to 56.8%, 114 answers |
| Seeing your preferred professional | 54.7%likely range 46.1% to 62.9%, 51 answers | 50.0%likely range 31.6% to 68.5%, 49 answers |
| Knowing the next step | 88.0%likely range 83.6% to 91.4%, 103 answers | 89.8%likely range 79.3% to 95.3%, 110 answers |
| Contacting the practice | 89.1%likely range 84.9% to 92.3%, 105 answers | 67.1%likely range 54.2% to 77.8%, 113 answers |
| Wait for an appointment | 85.5%likely range 80.6% to 89.3%, 97 answers | 68.9%likely range 54.9% to 80.1%, 96 answers |
| Being listened to | 91.7%likely range 87.7% to 94.4%, 101 answers | 92.3%likely range 82.5% to 96.9%, 112 answers |
| Care and concern | 90.2%likely range 86.1% to 93.2%, 102 answers | 94.2%likely range 85.0% to 97.9%, 112 answers |
| Confidence and trust | 97.6%likely range 95.0% to 98.8%, 103 answers | 98.4%likely range 91.1% to 99.7%, 112 answers |
| Involvement in decisions | 88.9%likely range 84.5% to 92.1%, 100 answers | 97.3%likely range 89.2% to 99.4%, 109 answers |
| Needs met | 95.3%likely range 92.1% to 97.2%, 104 answers | 95.7%likely range 87.1% to 98.6%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.6%likely range 82.3% to 98.5%, 37 patients | 86.8%likely range 75.2% to 93.5%, 53 patients |
| Children at 18 months | 84.6%likely range 70.3% to 92.8%, 39 patients | 96.7%likely range 88.6% to 99.1%, 60 patients |
| Children at 5 years | 83.3%likely range 71.3% to 91.0%, 54 patients | 91.8%likely range 85.2% to 95.6%, 110 patients |
| Women aged 25 to 49 | 79.1%likely range 76.1% to 81.7%, 826 patients | 72.0%likely range 69.7% to 74.1%, 1,592 patients |
| Women aged 50 to 64 | 78.9%likely range 75.8% to 81.7%, 743 patients | 78.2%likely range 76.1% to 80.2%, 1,620 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,091August 2026 | 15,292August 2026 |
| Primary care network | New Forest PCN | New Forest PCN |
| Phone | 01590 672953 | 01590 672212 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 96.3% good or very good296 answers, June 2026 |
| Appointments (one month) | 4,138 in August 2026Same day 31.5%; face to face 82.3% | 7,483 in August 2026Same day 41.1%; face to face 57.4% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent7.9 including trainees and locums1,235 patients per permanent GP | 15.8 qualified permanent17.9 including trainees and locums971 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.