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Burney Street PMS vs Plumbridge Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Burney Street PMS and Plumbridge Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBurney Street PMSSE10 8EXPlumbridge Medical CentreSE10 8PA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.9likely range 70.9 to 88.6111 survey answers87.3likely range 84.1 to 89.790 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.5%likely range 65.9% to 91.0%, 111 answers86.9%likely range 83.2% to 89.9%, 90 answers
Access (mean of the two below)82.6%likely range 78.8% to 86.0%88.0%likely range 82.1% to 92.0%
Appointments within two weeks of booking99.4%likely range 97.7% to 99.9%, 4,363 appointments96.4%likely range 90.2% to 98.7%, 1,370 appointments
Calls answered by the practice65.7%likely range 58.3% to 72.4%, 3,602 calls79.6%likely range 69.4% to 87.1%, 1,625 calls
More survey questions (not part of the grade)
Getting through on the phone52.9%likely range 35.8% to 69.3%, 96 answers86.6%likely range 82.7% to 89.8%, 81 answers
Reception and admin team84.1%likely range 68.4% to 92.8%, 106 answers95.9%likely range 93.3% to 97.5%, 84 answers
Having a preferred professional10.9%likely range 4.2% to 25.2%, 111 answers46.1%likely range 41.1% to 51.1%, 88 answers
Seeing your preferred professionalNot shown: fewer than 30 answers59.6%likely range 52.2% to 66.5%, 42 answers
Knowing the next step88.9%likely range 74.1% to 95.7%, 107 answers96.4%likely range 93.9% to 97.9%, 85 answers
Contacting the practice78.6%likely range 62.5% to 89.0%, 109 answers86.6%likely range 82.8% to 89.7%, 86 answers
Wait for an appointment66.9%likely range 49.1% to 81.0%, 95 answers79.0%likely range 74.4% to 83.0%, 80 answers
Being listened to85.9%likely range 70.4% to 94.0%, 105 answers91.7%likely range 88.5% to 94.1%, 85 answers
Care and concern82.1%likely range 66.0% to 91.5%, 105 answers92.0%likely range 88.7% to 94.3%, 83 answers
Confidence and trust98.9%likely range 88.0% to 99.9%, 108 answers95.0%likely range 92.3% to 96.8%, 86 answers
Involvement in decisions89.9%likely range 74.8% to 96.4%, 100 answers96.6%likely range 94.1% to 98.0%, 82 answers
Needs met89.8%likely range 75.3% to 96.2%, 107 answers98.3%likely range 96.3% to 99.2%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months76.2%likely range 67.1% to 83.5%, 101 patients93.5%likely range 79.3% to 98.2%, 31 patients
Children at 18 months72.0%likely range 63.8% to 78.9%, 132 patients93.3%likely range 78.7% to 98.2%, 30 patients
Children at 5 years67.7%likely range 59.2% to 75.1%, 130 patients93.1%likely range 78.0% to 98.1%, 29 patients
Women aged 25 to 4956.6%likely range 55.0% to 58.2%, 3,654 patients53.6%likely range 50.2% to 56.9%, 857 patients
Women aged 50 to 6473.5%likely range 70.7% to 76.1%, 1,036 patients71.5%likely range 65.3% to 77.0%, 228 patients
Facts (NHS England, not part of the grade)
Registered patients14,652August 20263,611August 2026
Primary care networkGreenwich West PCNGreenwich West PCN
Phone020 88580631020 86927591
Friends and Family Test (its own feedback)91.8% good or very good171 answers, June 202685.7% good or very good7 answers, June 2026
Appointments (one month)6,189 in August 2026Same day 57.2%; face to face 34.2%1,611 in August 2026Same day 35.5%; face to face 39.7%
Antibiotic items per STAR-PU (one year)0.42England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.2 qualified permanent10.6 including trainees and locums1,787 patients per permanent GP1.7 qualified permanent1.8 including trainees and locums2,116 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences