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Brookfield Surgery vs The Lakeside Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Brookfield Surgery’s Practice score is clearly higher than The Lakeside Surgery’s: its 95% interval lies wholly above.

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Side by side

MeasureBrookfield SurgeryWA13 9DBThe Lakeside SurgeryWA13 0QE
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score82.795% interval 74.2 to 88.1111 survey answersClearly higher65.495% interval 56.3 to 73.9121 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good83.9%95% interval 72.2% to 91.3%, 111 answersClearly higher55.1%95% interval 42.2% to 67.2%, 121 answers
Access (mean of the two below)79.8%95% interval 72.6% to 84.3%89.2%95% interval 85.8% to 90.1%Clearly higher
Appointments within two weeks of booking89.3%95% interval 82.1% to 93.8%, 1,690 appointments98.7%95% interval 95.3% to 99.6%, 2,283 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone49.7%95% interval 37.0% to 62.5%, 108 answers22.9%95% interval 13.8% to 35.6%, 116 answers
Reception and admin team90.9%95% interval 80.5% to 96.0%, 109 answers77.3%95% interval 64.4% to 86.5%, 113 answers
Having a preferred professional26.8%95% interval 17.0% to 39.5%, 112 answers35.9%95% interval 24.7% to 49.0%, 120 answers
Seeing your preferred professional41.4%95% interval 21.6% to 64.6%, 34 answers51.2%95% interval 30.0% to 71.9%, 40 answers
Knowing the next step85.7%95% interval 73.9% to 92.7%, 104 answers84.5%95% interval 72.2% to 92.0%, 108 answers
Contacting the practice75.2%95% interval 62.7% to 84.6%, 112 answers56.6%95% interval 43.5% to 68.7%, 118 answers
Wait for an appointment71.7%95% interval 58.2% to 82.2%, 101 answers70.4%95% interval 55.6% to 81.8%, 93 answers
Being listened to92.6%95% interval 82.6% to 97.0%, 110 answers79.9%95% interval 67.2% to 88.6%, 111 answers
Care and concern92.1%95% interval 82.0% to 96.7%, 109 answers81.8%95% interval 69.3% to 89.9%, 112 answers
Confidence and trust97.6%95% interval 89.4% to 99.5%, 107 answers90.2%95% interval 79.1% to 95.7%, 110 answers
Involvement in decisions96.6%95% interval 87.6% to 99.2%, 100 answers89.4%95% interval 77.5% to 95.3%, 102 answers
Needs met92.9%95% interval 83.0% to 97.3%, 107 answers82.5%95% interval 70.3% to 90.4%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months88.3%95% interval 77.8% to 94.2%, 60 patients98.4%95% interval 91.3% to 99.7%, 61 patients
Children at 18 months91.1%95% interval 80.7% to 96.1%, 56 patients92.0%95% interval 84.3% to 96.0%, 87 patients
Children at 5 years92.7%95% interval 85.7% to 96.4%, 96 patients92.5%95% interval 85.3% to 96.3%, 93 patients
Women aged 25 to 4977.8%95% interval 75.4% to 80.0%, 1,259 patients76.1%95% interval 73.9% to 78.2%, 1,507 patients
Women aged 50 to 6479.7%95% interval 77.2% to 82.0%, 1,056 patients74.7%95% interval 72.1% to 77.2%, 1,131 patients
Facts (NHS England, not part of the rating)
Registered patients9,306August 202610,781August 2026
Primary care networkSouth Warrington PCNSouth Warrington PCN
Phone01925 7569690192 5755050
Friends and Family Test (its own feedback)No results for June 202658.8% good or very good17 answers, June 2026
Appointments (one month)4,323 in August 2026Same day 31.1%; face to face 46.3%3,757 in August 2026Same day 74.7%; face to face 95.1%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.5 qualified permanent6.9 including trainees and locums2,660 patients per permanent GP2.9 qualified permanent2.9 including trainees and locums3,675 patients per permanent GP
CQC rating (a separate source)GoodRequires improvement

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences