Crawley · Compare
Bridge Medical Centre vs Southgate Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bridge Medical Centre and Southgate Medical Group cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bridge Medical CentreRH10 1LL | Southgate Medical GroupRH10 6TE |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 79.395% interval 68.5 to 86.695 survey answers | 78.195% interval 68.9 to 84.499 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.8%95% interval 62.4% to 88.1%, 95 answers | 79.5%95% interval 66.4% to 88.4%, 99 answers |
| Access (mean of the two below) | 82.7%95% interval 79.7% to 85.4%Clearly higher | 74.7%95% interval 71.1% to 77.8% |
| Appointments within two weeks of booking | 99.1%95% interval 97.2% to 99.7%, 4,508 appointmentsClearly higher | 92.9%95% interval 89.5% to 95.2%, 4,796 appointments |
| Calls answered by the practice | 66.3%95% interval 60.5% to 71.6%, 5,795 calls | 56.4%95% interval 50.2% to 62.3%, 5,325 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 68.1%95% interval 51.3% to 81.1%, 86 answers | 56.1%95% interval 41.8% to 69.4%, 92 answers |
| Reception and admin team | 85.3%95% interval 70.4% to 93.4%, 91 answers | 85.9%95% interval 73.5% to 93.0%, 98 answers |
| Having a preferred professional | 9.3%95% interval 3.5% to 22.6%, 95 answers | 28.0%95% interval 17.5% to 41.8%, 99 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%95% interval 61.6% to 87.8%, 93 answers | 70.9%95% interval 56.5% to 82.0%, 91 answers |
| Contacting the practice | 78.5%95% interval 62.9% to 88.6%, 93 answers | 67.7%95% interval 53.7% to 79.1%, 97 answers |
| Wait for an appointment | 88.0%95% interval 72.7% to 95.3%, 82 answers | 60.4%95% interval 45.6% to 73.5%, 87 answers |
| Being listened to | 83.4%95% interval 68.4% to 92.1%, 92 answers | 83.5%95% interval 70.6% to 91.4%, 95 answers |
| Care and concern | 82.1%95% interval 67.0% to 91.2%, 93 answers | 83.4%95% interval 70.4% to 91.3%, 95 answers |
| Confidence and trust | 91.1%95% interval 77.6% to 96.8%, 92 answers | 91.4%95% interval 79.9% to 96.6%, 94 answers |
| Involvement in decisions | 87.7%95% interval 73.0% to 95.0%, 87 answers | 88.7%95% interval 76.6% to 94.9%, 94 answers |
| Needs met | 83.7%95% interval 68.7% to 92.3%, 92 answers | 91.4%95% interval 79.9% to 96.6%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 93.9%95% interval 89.2% to 96.7%, 165 patients | 91.7%95% interval 85.0% to 95.6%, 109 patients |
| Children at 18 months | 87.6%95% interval 81.4% to 91.9%, 153 patients | 93.8%95% interval 88.3% to 96.8%, 130 patients |
| Children at 5 years | 86.1%95% interval 80.3% to 90.4%, 180 patients | 91.4%95% interval 85.9% to 94.9%, 152 patients |
| Women aged 25 to 49 | 70.9%95% interval 69.1% to 72.6%, 2,576 patients | 76.2%95% interval 74.4% to 77.9%, 2,264 patients |
| Women aged 50 to 64 | 77.1%95% interval 74.2% to 79.7%, 899 patients | 82.8%95% interval 79.9% to 85.3%, 738 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 13,312August 2026 | 11,489August 2026 |
| Primary care network | Crawley Care Collaborative PCN | Crawley Care Collaborative PCN |
| Phone | 01293 526025 | 01293 223666 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 89.0% good or very good237 answers, June 2026 |
| Appointments (one month) | 10,781 in August 2026Same day 52.0%; face to face 39.7% | 8,714 in August 2026Same day 48.7%; face to face 38.2% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,359 patients per permanent GP | 4.8 qualified permanent7.0 including trainees and locums2,387 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.