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Benim Medical Centre vs Bigham Road Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Benim Medical Centre and Bigham Road Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureBenim Medical CentreL6 3BYBigham Road Medical CentreL6 6DW
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score73.095% interval 67.9 to 77.6121 survey answers63.895% interval 58.5 to 68.187 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good69.6%95% interval 62.5% to 75.9%, 121 answersClearly higher56.9%95% interval 51.1% to 62.4%, 87 answers
Access (mean of the two below)80.9%95% interval 76.2% to 84.3%79.8%95% interval 68.5% to 86.4%
Appointments within two weeks of booking97.2%95% interval 91.1% to 99.2%, 1,288 appointments84.2%95% interval 65.4% to 93.7%, 379 appointments
Calls answered by the practice64.5%95% interval 57.4% to 71.0%, 3,942 calls75.3%95% interval 62.8% to 84.6%, 1,201 calls
More survey questions (not part of the rating)
Getting through on the phone41.1%95% interval 33.9% to 48.7%, 114 answers43.1%95% interval 37.3% to 49.0%, 81 answers
Reception and admin team77.4%95% interval 70.6% to 83.0%, 118 answers67.6%95% interval 61.9% to 72.9%, 83 answers
Having a preferred professional30.8%95% interval 24.4% to 38.0%, 120 answers38.4%95% interval 32.9% to 44.1%, 85 answers
Seeing your preferred professional30.9%95% interval 19.7% to 44.9%, 35 answers26.3%95% interval 19.6% to 34.3%, 41 answers
Knowing the next step74.5%95% interval 67.5% to 80.4%, 118 answers47.8%95% interval 41.8% to 53.8%, 79 answers
Contacting the practice66.4%95% interval 59.2% to 73.0%, 121 answers53.8%95% interval 48.0% to 59.6%, 84 answers
Wait for an appointment74.6%95% interval 67.0% to 80.9%, 102 answers63.0%95% interval 56.8% to 68.8%, 74 answers
Being listened to81.2%95% interval 74.6% to 86.4%, 115 answers81.0%95% interval 75.9% to 85.2%, 80 answers
Care and concern81.5%95% interval 74.9% to 86.6%, 114 answers74.7%95% interval 69.2% to 79.6%, 79 answers
Confidence and trust91.0%95% interval 85.7% to 94.5%, 114 answers89.6%95% interval 85.3% to 92.7%, 80 answers
Involvement in decisions85.9%95% interval 79.7% to 90.4%, 111 answers79.1%95% interval 73.7% to 83.7%, 76 answers
Needs met90.6%95% interval 85.1% to 94.2%, 112 answers79.3%95% interval 74.1% to 83.7%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months70.9%95% interval 57.9% to 81.2%, 55 patients89.5%95% interval 68.6% to 97.1%, 19 patients
Children at 18 months51.9%95% interval 41.0% to 62.7%, 77 patients53.8%95% interval 35.5% to 71.2%, 26 patients
Children at 5 years40.7%95% interval 28.7% to 54.0%, 54 patients42.9%95% interval 24.5% to 63.5%, 21 patients
Women aged 25 to 4944.8%95% interval 41.8% to 47.9%, 1,011 patients40.2%95% interval 35.8% to 44.8%, 455 patients
Women aged 50 to 6455.5%95% interval 50.3% to 60.6%, 355 patients51.8%95% interval 44.3% to 59.2%, 170 patients
Facts (NHS England, not part of the rating)
Registered patients5,554August 20262,517August 2026
Primary care networkLiverpool First PCNLiverpool First PCN
Phone01513 1762660151 2631737
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)1,838 in August 2026Same day 49.8%; face to face 50.4%485 in August 2026Same day 36.5%; face to face 68.9%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.1 qualified permanent1.1 including trainees and locums5,207 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums2,360 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences