Sutton · Compare
Benhill & Belmont GP Centre vs Cheam Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Benhill & Belmont GP Centre and Cheam Family Practice cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Benhill & Belmont GP CentreSM1 4EB | Cheam Family PracticeSM3 8BS |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 86.595% interval 80.0 to 90.9132 survey answers | 79.395% interval 70.5 to 85.9118 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.2%95% interval 75.1% to 90.4%, 132 answers | 74.2%95% interval 61.8% to 83.7%, 118 answers |
| Access (mean of the two below) | 91.8%95% interval 87.3% to 93.9% | 90.9%95% interval 87.8% to 93.1% |
| Appointments within two weeks of booking | 99.5%95% interval 92.3% to 100.0%, 810 appointments | 99.8%95% interval 96.5% to 100.0%, 1,779 appointments |
| Calls answered by the practice | 84.0%95% interval 78.7% to 88.2%, 4,797 calls | 81.9%95% interval 76.7% to 86.2%, 5,321 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 81.1%95% interval 71.3% to 88.1%, 126 answers | 68.4%95% interval 55.4% to 79.1%, 113 answers |
| Reception and admin team | 90.0%95% interval 81.6% to 94.8%, 126 answers | 87.5%95% interval 76.7% to 93.8%, 117 answers |
| Having a preferred professional | 44.5%95% interval 34.5% to 55.0%, 132 answers | 35.9%95% interval 24.8% to 48.6%, 118 answers |
| Seeing your preferred professional | 46.4%95% interval 32.2% to 61.1%, 65 answers | 22.5%95% interval 9.1% to 45.7%, 37 answers |
| Knowing the next step | 82.0%95% interval 72.5% to 88.7%, 129 answers | 84.9%95% interval 73.4% to 91.9%, 114 answers |
| Contacting the practice | 79.9%95% interval 70.2% to 87.0%, 130 answers | 74.5%95% interval 61.9% to 84.0%, 115 answers |
| Wait for an appointment | 51.0%95% interval 40.1% to 61.8%, 118 answers | 77.8%95% interval 64.5% to 87.1%, 101 answers |
| Being listened to | 86.5%95% interval 77.6% to 92.2%, 129 answers | 80.8%95% interval 68.5% to 89.1%, 110 answers |
| Care and concern | 87.0%95% interval 78.1% to 92.6%, 127 answers | 74.3%95% interval 61.2% to 84.0%, 108 answers |
| Confidence and trust | 94.6%95% interval 87.5% to 97.8%, 127 answers | 88.2%95% interval 77.1% to 94.3%, 110 answers |
| Involvement in decisions | 88.0%95% interval 79.0% to 93.5%, 118 answers | 90.5%95% interval 79.6% to 95.9%, 105 answers |
| Needs met | 91.8%95% interval 84.0% to 96.0%, 128 answers | 87.6%95% interval 76.5% to 93.9%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 91.4%95% interval 83.2% to 95.8%, 81 patients | 93.2%95% interval 87.2% to 96.5%, 118 patients |
| Children at 18 months | 91.2%95% interval 84.1% to 95.3%, 102 patients | 95.6%95% interval 90.1% to 98.1%, 114 patients |
| Children at 5 years | 85.0%95% interval 78.2% to 90.0%, 140 patients | 91.9%95% interval 86.4% to 95.3%, 148 patients |
| Women aged 25 to 49 | 61.1%95% interval 59.1% to 63.2%, 2,146 patients | 72.8%95% interval 71.0% to 74.6%, 2,329 patients |
| Women aged 50 to 64 | 75.3%95% interval 72.6% to 77.8%, 1,016 patients | 80.1%95% interval 77.8% to 82.1%, 1,344 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 11,559August 2026 | 13,794August 2026 |
| Primary care network | Cheam and South Sutton PCN | Cheam and South Sutton PCN |
| Phone | 020 86428011 | 020 86449948 |
| Friends and Family Test (its own feedback) | 92.8% good or very good167 answers, June 2026 | 87.5% good or very good408 answers, June 2026 |
| Appointments (one month) | 4,272 in August 2026Same day 34.1%; face to face 54.4% | 5,510 in August 2026Same day 46.0%; face to face 45.6% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent7.6 including trainees and locums1,870 patients per permanent GP | 3.8 qualified permanent6.6 including trainees and locums3,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.