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Bacon Lane Surgery vs Mollison Way Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Bacon Lane Surgery and Mollison Way Surgery cannot be told apart on the Practice Grade. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Bacon Lane SurgeryHA8 5AT | Mollison Way SurgeryHA8 5QL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.795% interval 68.9 to 84.4108 survey answers | 76.595% interval 54.3 to 89.563 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.9%95% interval 60.5% to 82.5%, 108 answers | 72.5%95% interval 40.8% to 91.0%, 63 answers |
| Access (mean of the two below) | 88.6%95% interval 84.9% to 91.2% | 85.7%95% interval 81.9% to 87.8% |
| Appointments within two weeks of booking | 90.3%95% interval 85.6% to 93.6%, 3,295 appointments | 95.2%95% interval 91.4% to 97.3%, 3,265 appointments |
| Calls answered by the practice | 86.7%95% interval 81.1% to 90.9%, 3,873 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 73.2%95% interval 60.4% to 83.0%, 102 answers | 49.0%95% interval 21.0% to 77.6%, 56 answers |
| Reception and admin team | 88.9%95% interval 78.4% to 94.6%, 106 answers | 86.5%95% interval 53.5% to 97.3%, 60 answers |
| Having a preferred professional | 22.3%95% interval 13.6% to 34.3%, 108 answers | 33.7%95% interval 12.2% to 65.0%, 61 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.3%95% interval 74.1% to 92.2%, 106 answers | 72.4%95% interval 40.1% to 91.1%, 61 answers |
| Contacting the practice | 71.4%95% interval 58.8% to 81.3%, 106 answers | 66.6%95% interval 35.4% to 87.8%, 62 answers |
| Wait for an appointment | 58.5%95% interval 44.8% to 71.0%, 91 answers | 64.0%95% interval 31.2% to 87.4%, 53 answers |
| Being listened to | 76.1%95% interval 63.2% to 85.4%, 98 answers | 94.9%95% interval 62.2% to 99.5%, 58 answers |
| Care and concern | 75.1%95% interval 62.2% to 84.6%, 99 answers | 87.5%95% interval 54.1% to 97.6%, 59 answers |
| Confidence and trust | 91.2%95% interval 80.8% to 96.3%, 99 answers | 92.7%95% interval 59.3% to 99.1%, 57 answers |
| Involvement in decisions | 88.2%95% interval 76.7% to 94.5%, 93 answers | 83.1%95% interval 48.8% to 96.2%, 56 answers |
| Needs met | 85.2%95% interval 73.6% to 92.2%, 100 answers | 77.3%95% interval 44.1% to 93.6%, 59 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.8%95% interval 80.6% to 92.6%, 115 patients | 86.6%95% interval 79.8% to 91.3%, 134 patients |
| Children at 18 months | 82.5%95% interval 74.1% to 88.7%, 103 patients | 83.3%95% interval 76.1% to 88.7%, 132 patients |
| Children at 5 years | 76.9%95% interval 68.0% to 84.0%, 104 patients | 78.1%95% interval 70.2% to 84.4%, 128 patients |
| Women aged 25 to 49 | 59.2%95% interval 57.0% to 61.4%, 1,964 patients | 53.7%95% interval 51.8% to 55.6%, 2,565 patients |
| Women aged 50 to 64 | 72.0%95% interval 68.6% to 75.2%, 708 patients | 74.2%95% interval 70.3% to 77.8%, 512 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,400August 2026 | 11,350August 2026 |
| Primary care network | Harrow East PCN | Harrow East PCN |
| Phone | 020 89528073 | 020 87324387 |
| Friends and Family Test (its own feedback) | 86.8% good or very good76 answers, June 2026 | 88.9% good or very good117 answers, June 2026 |
| Appointments (one month) | 4,754 in August 2026Same day 49.7%; face to face 72.8% | 4,768 in August 2026Same day 62.2%; face to face 45.8% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent6.6 including trainees and locums4,000 patients per permanent GP | 2.1 qualified permanent3.5 including trainees and locums5,457 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.