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Ashfield House (Annesley) vs Family Medical Centre (Kirkby)

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Ashfield House (Annesley) and Family Medical Centre (Kirkby) cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureAshfield House (Annesley)NG17 9JBFamily Medical Centre (Kirkby)NG17 7BG
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score84.995% interval 80.8 to 88.1108 survey answers80.595% interval 77.0 to 83.2110 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good82.5%95% interval 77.0% to 86.9%, 108 answers85.9%95% interval 81.5% to 89.4%, 110 answers
Access (mean of the two below)90.3%95% interval 85.4% to 93.0%Clearly higher67.7%95% interval 62.4% to 71.7%
Appointments within two weeks of booking95.0%95% interval 87.6% to 98.1%, 1,158 appointments87.6%95% interval 78.9% to 93.0%, 1,294 appointments
Calls answered by the practice85.5%95% interval 79.2% to 90.1%, 3,363 callsClearly higher47.7%95% interval 41.8% to 53.7%, 5,569 calls
More survey questions (not part of the rating)
Getting through on the phone78.0%95% interval 72.2% to 83.0%, 108 answers73.8%95% interval 68.3% to 78.6%, 102 answers
Reception and admin team94.1%95% interval 90.2% to 96.5%, 107 answers81.9%95% interval 77.1% to 85.9%, 107 answers
Having a preferred professional22.4%95% interval 17.4% to 28.3%, 108 answers36.1%95% interval 30.7% to 41.7%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answers36.1%95% interval 27.0% to 46.4%, 35 answers
Knowing the next step78.5%95% interval 72.7% to 83.4%, 107 answers87.4%95% interval 83.1% to 90.8%, 107 answers
Contacting the practice76.2%95% interval 70.2% to 81.4%, 106 answers83.5%95% interval 78.9% to 87.3%, 110 answers
Wait for an appointment85.6%95% interval 80.2% to 89.7%, 103 answers88.2%95% interval 83.9% to 91.5%, 102 answers
Being listened to88.8%95% interval 83.9% to 92.4%, 105 answers92.9%95% interval 89.3% to 95.3%, 106 answers
Care and concern90.7%95% interval 86.1% to 93.9%, 106 answers96.0%95% interval 93.1% to 97.7%, 107 answers
Confidence and trust91.3%95% interval 86.8% to 94.4%, 105 answers94.5%95% interval 91.3% to 96.6%, 106 answers
Involvement in decisions90.5%95% interval 85.7% to 93.8%, 100 answers93.7%95% interval 90.3% to 96.0%, 103 answers
Needs met94.8%95% interval 91.0% to 97.0%, 107 answers96.6%95% interval 93.8% to 98.1%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months88.9%95% interval 71.9% to 96.1%, 27 patients98.1%95% interval 89.9% to 99.7%, 52 patients
Children at 18 months81.8%95% interval 68.0% to 90.5%, 44 patients93.0%95% interval 81.4% to 97.6%, 43 patients
Children at 5 years85.7%95% interval 74.3% to 92.6%, 56 patients78.0%95% interval 63.3% to 88.0%, 41 patients
Women aged 25 to 4977.0%95% interval 73.9% to 79.8%, 756 patients68.6%95% interval 65.5% to 71.5%, 945 patients
Women aged 50 to 6482.4%95% interval 79.0% to 85.3%, 551 patients71.9%95% interval 67.6% to 75.9%, 449 patients
Facts (NHS England, not part of the rating)
Registered patients5,534August 20265,470August 2026
Primary care networkAshfield South PCNAshfield South PCN
Phone01623 75229501623 757219
Friends and Family Test (its own feedback)97.1% good or very good70 answers, June 202698.2% good or very good171 answers, June 2026
Appointments (one month)3,248 in August 2026Same day 47.0%; face to face 99.0%2,588 in August 2026Same day 26.2%; face to face 74.8%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.97England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent4.3 including trainees and locums2,843 patients per permanent GP1.2 qualified permanent6.1 including trainees and locums4,662 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences