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Arbury Road Surgery vs Nuffield Road Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Arbury Road Surgery and Nuffield Road Medical Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureArbury Road SurgeryCB4 2JGNuffield Road Medical CentreCB4 1GL
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score81.395% interval 74.6 to 86.1118 survey answers74.295% interval 64.8 to 81.3109 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good80.9%95% interval 71.6% to 87.7%, 118 answers74.6%95% interval 61.4% to 84.5%, 109 answers
Access (mean of the two below)82.0%95% interval 77.8% to 84.8%Clearly higher73.1%95% interval 67.3% to 77.6%
Appointments within two weeks of booking97.8%95% interval 91.5% to 99.5%, 1,149 appointmentsClearly higher82.6%95% interval 76.8% to 87.1%, 3,181 appointments
Calls answered by the practice66.1%95% interval 60.4% to 71.4%, 5,872 callsNot in the grade: no phone data
More survey questions (not part of the rating)
Getting through on the phone69.8%95% interval 59.3% to 78.6%, 111 answers42.1%95% interval 29.4% to 55.9%, 104 answers
Reception and admin team87.3%95% interval 78.6% to 92.8%, 113 answers85.9%95% interval 73.7% to 93.0%, 105 answers
Having a preferred professional35.0%95% interval 26.0% to 45.3%, 118 answers38.0%95% interval 26.1% to 51.6%, 109 answers
Seeing your preferred professional48.1%95% interval 31.8% to 64.7%, 43 answers35.5%95% interval 17.8% to 58.4%, 39 answers
Knowing the next step91.5%95% interval 83.6% to 95.8%, 111 answers76.8%95% interval 63.0% to 86.6%, 98 answers
Contacting the practice78.3%95% interval 68.5% to 85.7%, 114 answers66.6%95% interval 52.7% to 78.2%, 103 answers
Wait for an appointment65.2%95% interval 54.4% to 74.5%, 109 answers52.3%95% interval 37.8% to 66.4%, 91 answers
Being listened to87.5%95% interval 78.9% to 92.9%, 112 answers90.9%95% interval 79.3% to 96.3%, 99 answers
Care and concern87.6%95% interval 79.0% to 93.0%, 113 answers89.2%95% interval 77.3% to 95.2%, 100 answers
Confidence and trust90.2%95% interval 82.2% to 94.9%, 115 answers92.5%95% interval 81.3% to 97.2%, 99 answers
Involvement in decisions90.9%95% interval 82.7% to 95.4%, 108 answers95.3%95% interval 84.6% to 98.7%, 93 answers
Needs met90.9%95% interval 82.9% to 95.4%, 111 answers89.1%95% interval 77.1% to 95.2%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months95.3%95% interval 89.5% to 98.0%, 107 patients84.3%95% interval 76.8% to 89.7%, 121 patients
Children at 18 months88.7%95% interval 81.6% to 93.3%, 115 patients78.4%95% interval 69.2% to 85.4%, 97 patients
Children at 5 years80.6%95% interval 73.7% to 86.1%, 155 patients81.7%95% interval 74.1% to 87.5%, 126 patients
Women aged 25 to 4955.4%95% interval 53.4% to 57.3%, 2,552 patients62.4%95% interval 60.6% to 64.2%, 2,785 patients
Women aged 50 to 6465.2%95% interval 61.9% to 68.4%, 823 patients69.7%95% interval 66.8% to 72.5%, 988 patients
Facts (NHS England, not part of the rating)
Registered patients12,159August 202613,931August 2026
Primary care networkCambridge City PCNCambridge City PCN
Phone01223 36443301223 423424
Friends and Family Test (its own feedback)No results for June 202689.7% good or very good146 answers, June 2026
Appointments (one month)4,976 in August 2026Same day 39.7%; face to face 88.3%6,443 in August 2026Same day 29.1%; face to face 78.1%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent8.2 including trainees and locums2,904 patients per permanent GP6.3 qualified permanent9.7 including trainees and locums2,208 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences