Cheshire East · GP practice
Vernova Healthcare CIC
Sunderland Street, Macclesfield, SK11 6JL
A company owned by local GP practices, not a practice with its own list. It is not a GP practice you can choose to register with. How we know
- Phone
- 01625 264078
- Registered patients
- Not in the latest NHS England file
- Primary care network
- Macclesfield PCN
Phone and network from NHS England’s organisation register (ODS), as at 20 October 2026. NHS England notes that this phone number is the one used for prescriptions and may not be the main or reception number, so check the practice’s own website too.
Not graded
This practice has no result in the 2026 GP Patient Survey. It may be new, or it may have merged or changed its code since the survey was sent out.
Month by month
The appointment part of the Practice Grade, month by month over the past year: the share of appointments that took place within two weeks of booking. The scale runs from 0 to 100%. A month without a figure is left empty, and we never fill it in.
| Month | Share |
|---|---|
| September 2025 | 56.6% |
| October 2025 | 59.6% |
| November 2025 | 58.9% |
| December 2025 | 61.8% |
| January 2026 | 54.1% |
| February 2026 | 58.1% |
| March 2026 | 50.3% |
| April 2026 | 53.8% |
| May 2026 | 57.7% |
| June 2026 | 53.8% |
| July 2026 | 57.8% |
| August 2026 | 55.4% |
55.4% in August 2026 (590 appointments). The same month, England as a whole had 87.7%.
Source: Appointments in General Practice, NHS England. Not a separate grade: the grade uses the latest month, as shown with the grade.
Care Quality Commission
We found no current CQC rating for this practice in the CQC’s published ratings.
The CQC inspects practices against its own standards. The CQC rating is a separate fact and is not part of our grade, which comes from the GP Patient Survey and NHS appointment and phone data.
Appointments, GPs and patient feedback
These figures come from NHS England. They are not part of our grade, and we do not compare them with other practices. Each one has its own source and month. The two access figures that are in the grade, appointments within two weeks and calls answered, are shown with the grade.
Appointments
- Appointments in August 2026
- 641
- Booked for the same day
- 14.2%
- Face to face
- 46.3%
All appointments in the practice’s appointment book that month, with any member of staff, whether the patient attended or not. “Same day” means the appointment took place on the day it was booked; it is not a waiting time, and NHS England says it cannot measure demand on its own. “Face to face” is how the practice recorded the appointment; the rest were by phone, video, online or home visit. Both shares leave out appointments where this was not recorded.
NHS England publishes these figures as official statistics in development. Practices record appointments in different ways, and some activity, such as some appointments run by the primary care network, is not included, so NHS England says the figures do not give a complete view of a practice’s work.
Source: NHS England, Appointments in General Practice, August 2026.
Time from booking to appointment
Routine appointments
Booked in advance for a problem that is not urgent.
- Within 7 days of booking
- 40.0%
- Within 14 days of booking
- 55.1%
- More than 28 days after booking
- 20.9%
- Appointments counted
- 570
Urgent (acute) appointments
Recorded by the practice as needing attention on the same day.
Not shown: only 2 appointments of this kind had a recorded booking date, and we show the shares from 50.
These are the general consultations in August 2026, with any member of staff, by how many days passed between booking and the appointment. They are not how long a patient waited after first getting in touch: a routine appointment is often booked ahead on purpose, or on a date the patient chose. Planned clinics, triage calls, medication reviews and similar are left out, and so are appointments with no recorded booking date. The practice, not NHS England, decides whether an appointment is routine or acute.
NHS England publishes these figures as official statistics in development, and its own national figures use the same split: urgent appointments on the day of booking, and routine ones within 7 and 14 days. Practices record appointments in different ways, so we show no England figure beside these monthly figures. The grade uses a wider count, NHS England’s own measure of appointments within two weeks, shown with the grade above.
Source: NHS England, Appointments in General Practice, August 2026.
GPs
NHS England’s workforce figures for August 2026 have no valid GP records for this practice.
Source: NHS England, General Practice Workforce, August 2026.
Friends and Family Test
NHS England’s figures for June 2026 have no results for this practice.
The test asks patients about their overall experience of the practice. NHS England says it is not meant for comparing practices: each practice chooses how to collect answers, anyone who uses the practice can answer (there is no random sample), and the results are not adjusted for differences between patients.
Source: NHS England, Friends and Family Test, GP practices, June 2026.
Same primary care network
This practice is part of Macclesfield PCN. A primary care network is a group of nearby practices that work together and share some staff and services, typically serving 30,000 to 50,000 people.
Other practices in the network, A to Z. The list is not a ranking.
- Broken Cross Surgery
- Cumberland House Surgery
- High Street Surgery
- Park Green Surgery
- Park Lane Surgery
- South Park Surgery
Source: NHS England’s organisation register (ODS), primary care network membership.
About these figures
The Practice Grade weighs two parts. 70% is patient experience: the share of patients who describe their practice as good, the answers “very good” and “fairly good” to the GP Patient Survey’s question on overall experience, exactly as Ipsos publishes it. 30% is access, the mean of two shares from NHS England’s monthly data for the practice’s latest month (August 2026): appointments that took place within two weeks of booking, and calls answered by the practice on weekdays from 8am to 6.30pm. Each part has its own margin of error, and so does the grade. The label compares patients’ answers alone with England’s, so access moves the grade but never the label.
A practice is graded when at least 30 people answered the survey question. With only one of the two access figures, access is compared on that one; with neither, the grade is the survey part alone. The other survey questions are shown under “More answers from the survey”, each with its own margin of error and number of answers, and are not part of the grade. Appointment and phone data come from practices’ own systems, and practices record appointments in different ways. Time from booking is not the whole wait, and a call ended in the phone menu counts as not answered.
Data updated
The month each source’s data runs to, and when its publisher released it.
- GP Patient Survey: (published 9 July 2026)
- Appointments in General Practice: (published 24 September 2026)
- Cloud Based Telephony Data in General Practice:
- GP Patient Survey, earlier years (2024 and 2025): (published July 2025)
- Appointments in General Practice, month by month: (published 24 September 2026)
- General Practice Workforce: (published 24 September 2026)
- Quality and Outcomes Framework: (published 1 October 2026)
- Antibiotic prescribing by GP practice: (published 26 July 2026)
- Friends and Family Test, GP practices: (published 13 August 2026)
- CQC ratings: (published 2 October 2026)
- NHS organisation data (ODS):
- Postcode locations and local authority areas:
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- 2024 GP Patient Survey: https://www.gp-patient.co.uk/
- 2025 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains OS data © Crown copyright and database right 2026
- Contains Royal Mail data © Royal Mail copyright and database right 2026
- Source: Office for National Statistics licensed under the Open Government Licence v.3.0
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.
Practice code (ODS): Y02045