Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Woolstone Medical Centre and Vale Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Woolstone Medical CentreSE23 2SG× | Vale Medical CentreSE23 2JF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.8likely range 86.9 to 94.5113 survey answers | 82.8likely range 72.8 to 89.5115 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 92.7%likely range 86.1% to 96.3%, 113 answers | 79.4%likely range 65.2% to 88.8%, 115 answers |
| Access (mean of the two below) | 89.4%likely range 84.7% to 92.7% | 90.7%likely range 87.1% to 93.1% |
| Appointments within two weeks of booking | 99.7%likely range 96.0% to 100.0%, 1,665 appointments | 96.4%likely range 92.1% to 98.4%, 2,362 appointments |
| Calls answered by the practice | 79.1%likely range 70.4% to 85.7%, 2,230 calls | 84.8%likely range 79.1% to 89.2%, 4,057 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.1%likely range 70.0% to 86.0%, 104 answers | 54.2%likely range 38.5% to 69.1%, 98 answers |
| Reception and admin team | 94.4%likely range 88.1% to 97.5%, 108 answers | 84.9%likely range 71.2% to 92.7%, 111 answers |
| Having a preferred professional | 32.8%likely range 24.6% to 42.3%, 112 answers | 22.4%likely range 12.6% to 36.7%, 115 answers |
| Seeing your preferred professional | 51.6%likely range 35.5% to 67.3%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.2%likely range 84.2% to 95.3%, 110 answers | 85.0%likely range 71.4% to 92.8%, 112 answers |
| Contacting the practice | 92.6%likely range 85.9% to 96.3%, 110 answers | 81.2%likely range 67.1% to 90.1%, 113 answers |
| Wait for an appointment | 85.2%likely range 76.5% to 91.0%, 98 answers | 61.4%likely range 45.5% to 75.2%, 100 answers |
| Being listened to | 92.7%likely range 86.0% to 96.3%, 109 answers | 86.3%likely range 72.7% to 93.7%, 109 answers |
| Care and concern | 92.9%likely range 86.2% to 96.5%, 109 answers | 85.1%likely range 71.2% to 92.9%, 108 answers |
| Confidence and trust | 95.1%likely range 89.0% to 97.9%, 109 answers | 96.8%likely range 86.1% to 99.3%, 107 answers |
| Involvement in decisions | 98.0%likely range 92.9% to 99.4%, 105 answers | 89.8%likely range 76.5% to 95.9%, 104 answers |
| Needs met | 94.9%likely range 88.8% to 97.8%, 109 answers | 89.7%likely range 76.8% to 95.8%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.9%likely range 84.0% to 93.8%, 148 patients | 92.0%likely range 88.2% to 94.7%, 276 patients |
| Children at 18 months | 87.2%likely range 80.7% to 91.8%, 141 patients | 81.9%likely range 76.4% to 86.3%, 232 patients |
| Children at 5 years | 75.2%likely range 66.2% to 82.5%, 105 patients | 75.0%likely range 69.1% to 80.1%, 232 patients |
| Women aged 25 to 49 | 74.0%likely range 72.2% to 75.7%, 2,398 patients | 71.6%likely range 70.2% to 72.8%, 4,675 patients |
| Women aged 50 to 64 | 76.0%likely range 72.9% to 78.9%, 764 patients | 76.9%likely range 74.5% to 79.1%, 1,292 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,777August 2026 | 17,824August 2026 |
| Primary care network | Aplos Health PCN | Aplos Health PCN |
| Phone | 020 86991062 | 020 82917007 |
| Friends and Family Test (its own feedback) | 95.8% good or very good265 answers, June 2026 | 98.8% good or very good163 answers, June 2026 |
| Appointments (one month) | 2,898 in August 2026Same day 27.0%; face to face 65.8% | 4,777 in August 2026Same day 26.6%; face to face 66.8% |
| Antibiotic items per STAR-PU (one year) | 0.45England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent4.6 including trainees and locums3,157 patients per permanent GP | 5.6 qualified permanent7.5 including trainees and locums3,182 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.