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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Willington Surgery and Wellbrook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWillington SurgeryDE65 6QT×Wellbrook Medical CentreDE65 5GZ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.7likely range 78.3 to 90.5112 survey answers78.2likely range 66.8 to 85.693 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.7%likely range 73.5% to 90.5%, 112 answers79.0%likely range 62.9% to 89.4%, 93 answers
Access (mean of the two below)90.2%likely range 84.2% to 90.5%Clearly higher76.2%likely range 71.3% to 80.2%
Appointments within two weeks of booking99.7%likely range 93.7% to 100.0%, 969 appointmentsClearly higher80.6%likely range 73.0% to 86.4%, 2,048 appointments
Calls answered by the practiceNot in the grade: no phone data71.8%likely range 65.5% to 77.3%, 4,650 calls
More survey questions (not part of the grade)
Getting through on the phone67.0%likely range 55.1% to 77.1%, 105 answers49.6%likely range 33.3% to 66.0%, 87 answers
Reception and admin team90.4%likely range 81.3% to 95.4%, 110 answers88.9%likely range 74.0% to 95.8%, 90 answers
Having a preferred professional28.8%likely range 19.6% to 40.3%, 111 answers32.3%likely range 19.1% to 49.0%, 93 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step88.0%likely range 78.1% to 93.7%, 107 answers76.4%likely range 59.8% to 87.7%, 90 answers
Contacting the practice81.3%likely range 70.6% to 88.7%, 110 answers65.6%likely range 48.8% to 79.3%, 92 answers
Wait for an appointment73.8%likely range 61.8% to 83.1%, 99 answers65.1%likely range 47.5% to 79.3%, 85 answers
Being listened to87.6%likely range 77.4% to 93.6%, 103 answers91.4%likely range 77.3% to 97.1%, 92 answers
Care and concern89.2%likely range 79.5% to 94.6%, 106 answers88.9%likely range 74.0% to 95.7%, 91 answers
Confidence and trust97.3%likely range 90.1% to 99.3%, 104 answers90.9%likely range 76.7% to 96.8%, 92 answers
Involvement in decisions93.5%likely range 84.5% to 97.4%, 99 answers90.8%likely range 76.0% to 96.8%, 87 answers
Needs met89.1%likely range 79.3% to 94.5%, 104 answers86.2%likely range 70.9% to 94.1%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.4%likely range 89.9% to 98.8%, 83 patients94.0%likely range 88.2% to 97.1%, 117 patients
Children at 18 months94.8%likely range 88.4% to 97.8%, 96 patients92.1%likely range 86.5% to 95.6%, 140 patients
Children at 5 years96.0%likely range 90.2% to 98.4%, 100 patients87.9%likely range 81.5% to 92.3%, 141 patients
Women aged 25 to 4981.9%likely range 79.9% to 83.8%, 1,499 patients76.3%likely range 74.5% to 78.1%, 2,129 patients
Women aged 50 to 6481.6%likely range 79.2% to 83.7%, 1,156 patients83.0%likely range 80.7% to 85.1%, 1,131 patients
Facts (NHS England, not part of the grade)
Registered patients10,745August 202612,275August 2026
Primary care networkDerby City South PCNDerby City South PCN
Phone01283 70331801283 732406
Friends and Family Test (its own feedback)96.1% good or very good363 answers, June 2026100.0% good or very good5 answers, June 2026
Appointments (one month)4,933 in August 2026Same day 17.3%; face to face 87.4%4,212 in August 2026Same day 25.1%; face to face 82.5%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.7 qualified permanent4.7 including trainees and locums2,302 patients per permanent GP4.3 qualified permanent5.1 including trainees and locums2,886 patients per permanent GP
CQC rating (a separate source)Not RatedOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences