South Derbyshire · Compare
Willington Surgery vs Wellbrook Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Willington Surgery and Wellbrook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Willington SurgeryDE65 6QT | Wellbrook Medical CentreDE65 5GZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.7likely range 78.3 to 90.5112 survey answers | 78.2likely range 66.8 to 85.693 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.7%likely range 73.5% to 90.5%, 112 answers | 79.0%likely range 62.9% to 89.4%, 93 answers |
| Access (mean of the two below) | 90.2%likely range 84.2% to 90.5%Clearly higher | 76.2%likely range 71.3% to 80.2% |
| Appointments within two weeks of booking | 99.7%likely range 93.7% to 100.0%, 969 appointmentsClearly higher | 80.6%likely range 73.0% to 86.4%, 2,048 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 71.8%likely range 65.5% to 77.3%, 4,650 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.0%likely range 55.1% to 77.1%, 105 answers | 49.6%likely range 33.3% to 66.0%, 87 answers |
| Reception and admin team | 90.4%likely range 81.3% to 95.4%, 110 answers | 88.9%likely range 74.0% to 95.8%, 90 answers |
| Having a preferred professional | 28.8%likely range 19.6% to 40.3%, 111 answers | 32.3%likely range 19.1% to 49.0%, 93 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.0%likely range 78.1% to 93.7%, 107 answers | 76.4%likely range 59.8% to 87.7%, 90 answers |
| Contacting the practice | 81.3%likely range 70.6% to 88.7%, 110 answers | 65.6%likely range 48.8% to 79.3%, 92 answers |
| Wait for an appointment | 73.8%likely range 61.8% to 83.1%, 99 answers | 65.1%likely range 47.5% to 79.3%, 85 answers |
| Being listened to | 87.6%likely range 77.4% to 93.6%, 103 answers | 91.4%likely range 77.3% to 97.1%, 92 answers |
| Care and concern | 89.2%likely range 79.5% to 94.6%, 106 answers | 88.9%likely range 74.0% to 95.7%, 91 answers |
| Confidence and trust | 97.3%likely range 90.1% to 99.3%, 104 answers | 90.9%likely range 76.7% to 96.8%, 92 answers |
| Involvement in decisions | 93.5%likely range 84.5% to 97.4%, 99 answers | 90.8%likely range 76.0% to 96.8%, 87 answers |
| Needs met | 89.1%likely range 79.3% to 94.5%, 104 answers | 86.2%likely range 70.9% to 94.1%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.4%likely range 89.9% to 98.8%, 83 patients | 94.0%likely range 88.2% to 97.1%, 117 patients |
| Children at 18 months | 94.8%likely range 88.4% to 97.8%, 96 patients | 92.1%likely range 86.5% to 95.6%, 140 patients |
| Children at 5 years | 96.0%likely range 90.2% to 98.4%, 100 patients | 87.9%likely range 81.5% to 92.3%, 141 patients |
| Women aged 25 to 49 | 81.9%likely range 79.9% to 83.8%, 1,499 patients | 76.3%likely range 74.5% to 78.1%, 2,129 patients |
| Women aged 50 to 64 | 81.6%likely range 79.2% to 83.7%, 1,156 patients | 83.0%likely range 80.7% to 85.1%, 1,131 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,745August 2026 | 12,275August 2026 |
| Primary care network | Derby City South PCN | Derby City South PCN |
| Phone | 01283 703318 | 01283 732406 |
| Friends and Family Test (its own feedback) | 96.1% good or very good363 answers, June 2026 | 100.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 4,933 in August 2026Same day 17.3%; face to face 87.4% | 4,212 in August 2026Same day 25.1%; face to face 82.5% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent4.7 including trainees and locums2,302 patients per permanent GP | 4.3 qualified permanent5.1 including trainees and locums2,886 patients per permanent GP |
| CQC rating (a separate source) | Not Rated | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.