Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
William Hopwood Street Surgery and Pringle Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | William Hopwood Street SurgeryBB1 1LX× | Pringle Street SurgeryBB1 1SB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.3likely range 69.3 to 78.6101 survey answers | 78.1likely range 74.4 to 81.081 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.8%likely range 65.9% to 78.7%, 101 answers | 76.0%likely range 71.8% to 79.8%, 81 answers |
| Access (mean of the two below) | 77.7%likely range 73.2% to 81.2% | 82.7%likely range 75.7% to 87.2% |
| Appointments within two weeks of booking | 98.8%likely range 93.3% to 99.8%, 1,217 appointments | 90.4%likely range 80.0% to 95.7%, 873 appointments |
| Calls answered by the practice | 56.5%likely range 49.3% to 63.4%, 3,913 calls | 74.9%likely range 65.7% to 82.3%, 2,140 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.2%likely range 48.6% to 63.5%, 93 answers | 67.9%likely range 63.3% to 72.2%, 78 answers |
| Reception and admin team | 85.0%likely range 79.0% to 89.5%, 98 answers | 80.6%likely range 76.5% to 84.1%, 78 answers |
| Having a preferred professional | 42.5%likely range 35.5% to 49.8%, 100 answers | 53.0%likely range 48.3% to 57.7%, 80 answers |
| Seeing your preferred professional | 51.0%likely range 39.3% to 62.5%, 39 answers | 44.1%likely range 37.6% to 50.9%, 41 answers |
| Knowing the next step | 77.6%likely range 70.6% to 83.2%, 92 answers | 87.4%likely range 83.7% to 90.3%, 73 answers |
| Contacting the practice | 70.8%likely range 63.7% to 76.9%, 99 answers | 68.7%likely range 64.1% to 73.0%, 78 answers |
| Wait for an appointment | 70.1%likely range 62.3% to 76.8%, 84 answers | 70.6%likely range 65.7% to 75.2%, 66 answers |
| Being listened to | 84.0%likely range 77.8% to 88.8%, 95 answers | 86.9%likely range 83.2% to 89.9%, 75 answers |
| Care and concern | 83.2%likely range 76.9% to 88.1%, 95 answers | 83.6%likely range 79.7% to 86.9%, 75 answers |
| Confidence and trust | 92.7%likely range 87.7% to 95.8%, 91 answers | 87.1%likely range 83.5% to 90.1%, 73 answers |
| Involvement in decisions | 91.9%likely range 86.6% to 95.2%, 89 answers | 90.5%likely range 87.1% to 93.0%, 72 answers |
| Needs met | 80.1%likely range 73.4% to 85.5%, 92 answers | 88.8%likely range 85.3% to 91.5%, 73 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.3%likely range 71.0% to 89.8%, 62 patients | 72.5%likely range 57.2% to 83.9%, 40 patients |
| Children at 18 months | 82.4%likely range 71.6% to 89.6%, 68 patients | 87.1%likely range 71.1% to 94.9%, 31 patients |
| Children at 5 years | 75.8%likely range 63.8% to 84.8%, 62 patients | 77.4%likely range 60.2% to 88.6%, 31 patients |
| Women aged 25 to 49 | 57.9%likely range 54.6% to 61.0%, 904 patients | 58.4%likely range 53.9% to 62.7%, 476 patients |
| Women aged 50 to 64 | 72.4%likely range 67.6% to 76.7%, 362 patients | 70.7%likely range 63.2% to 77.3%, 157 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,128August 2026 | 2,714August 2026 |
| Primary care network | Blackburn East PCN | Blackburn East PCN |
| Phone | 01254 52522 | 01254 617690 |
| Friends and Family Test (its own feedback) | 59.7% good or very good67 answers, June 2026 | 85.2% good or very good27 answers, June 2026 |
| Appointments (one month) | 2,196 in August 2026Same day 60.6%; face to face 45.4% | 953 in August 2026Same day 59.6%; face to face 86.3% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent1.6 including trainees and locums3,205 patients per permanent GP | 1.1 qualified permanent2.8 including trainees and locums2,544 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.