Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Whitley Bay Health Centre and Marine Avenue Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Whitley Bay Health CentreNE26 2ND× | Marine Avenue Medical CtrNE26 3LW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.0likely range 73.8 to 91.0107 survey answers | 79.6likely range 73.4 to 84.2109 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 89.7%likely range 72.4% to 96.6%, 107 answers | 80.6%likely range 72.0% to 87.1%, 109 answers |
| Access (mean of the two below) | 77.3%likely range 72.6% to 80.6% | 77.0%likely range 73.0% to 80.4% |
| Appointments within two weeks of booking | 88.5%likely range 80.6% to 93.4%, 1,475 appointmentsClearly higher | 69.4%likely range 63.1% to 75.0%, 3,525 appointments |
| Calls answered by the practice | 65.9%likely range 61.1% to 70.5%, 8,154 calls | 84.5%likely range 79.7% to 88.3%, 5,666 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 75.2%likely range 55.6% to 88.0%, 103 answers | 85.5%likely range 77.5% to 91.0%, 109 answers |
| Reception and admin team | 94.6%likely range 78.7% to 98.8%, 106 answers | 92.8%likely range 86.2% to 96.4%, 110 answers |
| Having a preferred professional | 67.9%likely range 48.6% to 82.6%, 107 answers | 31.0%likely range 23.0% to 40.3%, 111 answers |
| Seeing your preferred professional | 90.0%likely range 68.8% to 97.3%, 77 answers | 35.9%likely range 21.8% to 53.0%, 36 answers |
| Knowing the next step | 97.6%likely range 82.9% to 99.7%, 105 answers | 93.0%likely range 86.4% to 96.5%, 109 answers |
| Contacting the practice | 89.5%likely range 72.3% to 96.6%, 107 answers | 83.1%likely range 74.8% to 89.1%, 109 answers |
| Wait for an appointment | 81.9%likely range 62.6% to 92.5%, 100 answers | 74.7%likely range 64.9% to 82.4%, 97 answers |
| Being listened to | 95.9%likely range 80.4% to 99.3%, 105 answers | 89.3%likely range 81.9% to 94.0%, 107 answers |
| Care and concern | 91.6%likely range 74.7% to 97.6%, 105 answers | 85.9%likely range 77.8% to 91.3%, 106 answers |
| Confidence and trust | 95.8%likely range 80.3% to 99.2%, 105 answers | 92.3%likely range 85.3% to 96.1%, 104 answers |
| Involvement in decisions | 97.4%likely range 82.4% to 99.7%, 103 answers | 93.0%likely range 86.1% to 96.6%, 100 answers |
| Needs met | 97.1%likely range 82.0% to 99.6%, 103 answers | 93.4%likely range 86.8% to 96.8%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.6%likely range 90.5% to 98.8%, 88 patients | 87.8%likely range 79.0% to 93.2%, 82 patients |
| Children at 18 months | 95.1%likely range 89.0% to 97.9%, 102 patients | 93.5%likely range 85.7% to 97.2%, 77 patients |
| Children at 5 years | 92.1%likely range 85.7% to 95.8%, 114 patients | 91.4%likely range 83.9% to 95.6%, 93 patients |
| Women aged 25 to 49 | 78.4%likely range 76.5% to 80.1%, 2,071 patients | 81.6%likely range 79.7% to 83.5%, 1,574 patients |
| Women aged 50 to 64 | 80.6%likely range 78.3% to 82.7%, 1,256 patients | 81.1%likely range 78.3% to 83.6%, 845 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,458August 2026 | 9,425August 2026 |
| Primary care network | Whitley Bay PCN | Whitley Bay PCN |
| Phone | 0191 2531113 | 0191 2525317 |
| Friends and Family Test (its own feedback) | 95.7% good or very good47 answers, June 2026 | 91.9% good or very good210 answers, June 2026 |
| Appointments (one month) | 5,159 in August 2026Same day 24.0%; face to face 80.8% | 3,824 in August 2026Same day 42.8%; face to face 52.0% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.96England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.9 qualified permanent7.9 including trainees and locums1,707 patients per permanent GP | 2.9 qualified permanent8.4 including trainees and locums3,271 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.