Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Selhurst Medical Centre’s Practice Grade is clearly higher than Whitehorse Practice’s: its likely range lies wholly above.
| Measure | Whitehorse PracticeCR0 2JJ× | Selhurst Medical CentreSE25 5QA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.6likely range 65.8 to 78.594 survey answers | 90.5likely range 87.1 to 92.7101 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 67.3%likely range 57.8% to 75.5%, 94 answers | 92.8%likely range 88.4% to 95.6%, 101 answersClearly higher |
| Access (mean of the two below) | 84.9%likely range 80.0% to 88.3% | 84.9%likely range 80.0% to 88.4% |
| Appointments within two weeks of booking | 99.3%likely range 93.3% to 99.9%, 1,020 appointments | 92.4%likely range 87.0% to 95.6%, 2,298 appointments |
| Calls answered by the practice | 70.5%likely range 62.7% to 77.2%, 3,100 calls | 77.3%likely range 69.2% to 83.7%, 2,611 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.0%likely range 56.4% to 74.4%, 92 answers | 89.2%likely range 84.0% to 92.8%, 96 answers |
| Reception and admin team | 83.2%likely range 75.0% to 89.2%, 95 answers | 94.0%likely range 89.8% to 96.5%, 100 answers |
| Having a preferred professional | 38.8%likely range 30.1% to 48.3%, 96 answers | 51.4%likely range 44.5% to 58.2%, 101 answers |
| Seeing your preferred professional | 20.1%likely range 10.3% to 35.4%, 35 answers | 59.1%likely range 49.2% to 68.4%, 50 answers |
| Knowing the next step | 81.1%likely range 72.2% to 87.7%, 87 answers | 91.9%likely range 87.1% to 95.0%, 95 answers |
| Contacting the practice | 69.3%likely range 59.8% to 77.5%, 91 answers | 92.7%likely range 88.2% to 95.6%, 98 answers |
| Wait for an appointment | 40.7%likely range 31.0% to 51.2%, 79 answers | 79.1%likely range 72.4% to 84.5%, 85 answers |
| Being listened to | 80.0%likely range 71.1% to 86.6%, 90 answers | 90.5%likely range 85.6% to 93.9%, 97 answers |
| Care and concern | 72.9%likely range 63.5% to 80.7%, 89 answers | 90.6%likely range 85.6% to 93.9%, 97 answers |
| Confidence and trust | 91.0%likely range 83.7% to 95.2%, 89 answers | 95.6%likely range 91.6% to 97.7%, 92 answers |
| Involvement in decisions | 81.8%likely range 72.7% to 88.3%, 83 answers | 91.3%likely range 86.3% to 94.6%, 90 answers |
| Needs met | 80.6%likely range 71.5% to 87.3%, 85 answers | 91.9%likely range 87.0% to 95.0%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.7%likely range 70.3% to 90.6%, 52 patients | 87.9%likely range 80.8% to 92.7%, 116 patients |
| Children at 18 months | 78.8%likely range 67.5% to 86.9%, 66 patients | 69.2%likely range 59.1% to 77.8%, 91 patients |
| Children at 5 years | 76.1%likely range 65.0% to 84.5%, 71 patients | 75.0%likely range 64.8% to 83.0%, 84 patients |
| Women aged 25 to 49 | 66.2%likely range 63.5% to 68.7%, 1,247 patients | 71.4%likely range 69.1% to 73.7%, 1,460 patients |
| Women aged 50 to 64 | 76.4%likely range 72.9% to 79.5%, 631 patients | 80.8%likely range 76.6% to 84.4%, 390 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,763August 2026 | 6,074August 2026 |
| Primary care network | Croydon GP Super Network PCN | Croydon GP Super Network PCN |
| Phone | 020 86841162 | 020 86842010 |
| Friends and Family Test (its own feedback) | 75.9% good or very good58 answers, June 2026 | 100.0% good or very good36 answers, June 2026 |
| Appointments (one month) | 2,987 in August 2026Same day 31.9%; face to face 54.5% | 2,873 in August 2026Same day 61.8%; face to face 45.3% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent5.1 including trainees and locums1,921 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums2,939 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.