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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Whitehill Surgery and Berrycroft Community Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureWhitehill SurgeryHP19 8EN×Berrycroft Community Health CentreHP18 1BB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.1likely range 60.1 to 82.688 survey answers56.9likely range 40.8 to 71.4109 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.0%likely range 52.5% to 84.5%, 88 answers56.4%likely range 33.4% to 77.0%, 109 answers
Access (mean of the two below)77.8%likely range 73.5% to 81.5%Clearly higher58.0%likely range 54.5% to 61.4%
Appointments within two weeks of booking90.1%likely range 85.1% to 93.5%, 2,998 appointmentsClearly higher72.9%likely range 68.4% to 77.0%, 6,318 appointments
Calls answered by the practice65.5%likely range 58.4% to 71.9%, 3,870 callsClearly higher43.0%likely range 37.7% to 48.5%, 6,655 calls
More survey questions (not part of the grade)
Getting through on the phone30.7%likely range 16.5% to 49.7%, 84 answers25.3%likely range 10.1% to 50.5%, 102 answers
Reception and admin team79.8%likely range 61.4% to 90.8%, 85 answers69.5%likely range 44.1% to 86.7%, 100 answers
Having a preferred professional26.2%likely range 13.5% to 44.7%, 88 answers27.5%likely range 11.7% to 52.0%, 108 answers
Seeing your preferred professionalNot shown: fewer than 30 answers9.9%likely range 1.0% to 55.2%, 33 answers
Knowing the next step73.6%likely range 53.9% to 86.9%, 78 answers68.7%likely range 42.7% to 86.6%, 94 answers
Contacting the practice59.0%likely range 40.6% to 75.1%, 87 answers50.6%likely range 28.4% to 72.6%, 107 answers
Wait for an appointment67.2%likely range 46.7% to 82.7%, 73 answers49.9%likely range 25.8% to 74.0%, 86 answers
Being listened to89.0%likely range 72.0% to 96.2%, 85 answers83.8%likely range 58.3% to 95.1%, 97 answers
Care and concern85.8%likely range 68.1% to 94.5%, 85 answers80.7%likely range 55.0% to 93.5%, 97 answers
Confidence and trust93.3%likely range 77.3% to 98.3%, 84 answers92.2%likely range 67.9% to 98.5%, 96 answers
Involvement in decisions94.9%likely range 78.4% to 99.0%, 76 answers88.0%likely range 62.0% to 97.0%, 91 answers
Needs met89.6%likely range 72.2% to 96.6%, 81 answers84.5%likely range 59.0% to 95.4%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.2%likely range 84.9% to 93.8%, 174 patients89.7%likely range 86.3% to 92.4%, 389 patients
Children at 18 months86.7%likely range 80.6% to 91.0%, 165 patients85.6%likely range 81.8% to 88.8%, 383 patients
Children at 5 years90.2%likely range 84.5% to 94.0%, 153 patients88.2%likely range 84.9% to 90.9%, 442 patients
Women aged 25 to 4965.1%likely range 63.3% to 66.9%, 2,728 patients64.1%likely range 62.8% to 65.3%, 6,069 patients
Women aged 50 to 6478.3%likely range 75.7% to 80.7%, 1,049 patients71.5%likely range 69.4% to 73.5%, 1,875 patients
Facts (NHS England, not part of the grade)
Registered patients13,717August 202628,825August 2026
Primary care networkAylesbury Central PCNAylesbury Central PCN
Phone01296 43274201296 310940
Friends and Family Test (its own feedback)92.0% good or very good75 answers, June 202690.0% good or very good10 answers, June 2026
Appointments (one month)4,073 in August 2026Same day 44.5%; face to face 47.8%13,150 in August 2026Same day 43.6%; face to face 40.5%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.6 qualified permanent4.6 including trainees and locums2,994 patients per permanent GP11.5 qualified permanent16.9 including trainees and locums2,504 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences