Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Calvary Health Centre’s Practice Grade is clearly higher than West Derby Medical Centre’s: its likely range lies wholly above.
| Measure | West Derby Medical CentreL12 8TQ× | Calvary Health CentreL14 7PH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.3likely range 61.7 to 85.2110 survey answers | 93.7likely range 91.1 to 95.394 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 70.8%likely range 51.3% to 84.8%, 110 answers | 96.0%likely range 93.0% to 97.8%, 94 answersClearly higher |
| Access (mean of the two below) | 85.8%likely range 82.7% to 88.2% | 88.1%likely range 83.0% to 91.5% |
| Appointments within two weeks of booking | 96.0%likely range 92.5% to 97.9%, 3,357 appointments | 90.5%likely range 83.1% to 94.9%, 1,503 appointments |
| Calls answered by the practice | 75.5%likely range 70.4% to 80.0%, 6,359 calls | 85.7%likely range 78.5% to 90.8%, 2,613 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.5%likely range 17.1% to 53.1%, 99 answers | 86.0%likely range 81.2% to 89.7%, 88 answers |
| Reception and admin team | 78.7%likely range 59.0% to 90.4%, 105 answers | 93.7%likely range 90.0% to 96.0%, 91 answers |
| Having a preferred professional | 19.1%likely range 8.2% to 38.4%, 106 answers | 15.8%likely range 11.9% to 20.6%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%likely range 57.3% to 89.6%, 103 answers | 95.3%likely range 92.0% to 97.2%, 91 answers |
| Contacting the practice | 66.4%likely range 46.8% to 81.6%, 108 answers | 92.7%likely range 89.0% to 95.3%, 93 answers |
| Wait for an appointment | 60.0%likely range 40.0% to 77.2%, 100 answers | 89.4%likely range 84.8% to 92.7%, 82 answers |
| Being listened to | 91.0%likely range 73.6% to 97.3%, 107 answers | 97.1%likely range 94.2% to 98.6%, 86 answers |
| Care and concern | 92.9%likely range 76.1% to 98.2%, 107 answers | 95.5%likely range 92.2% to 97.5%, 85 answers |
| Confidence and trust | 97.2%likely range 81.9% to 99.6%, 106 answers | 99.1%likely range 96.9% to 99.7%, 84 answers |
| Involvement in decisions | 97.0%likely range 81.5% to 99.6%, 105 answers | 100.0%likely range 98.5% to 100.0%, 86 answers |
| Needs met | 95.8%likely range 79.9% to 99.2%, 106 answers | 96.3%likely range 93.2% to 98.0%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.6%likely range 77.2% to 91.2%, 97 patients | 78.7%likely range 65.1% to 88.0%, 47 patients |
| Children at 18 months | 77.8%likely range 69.1% to 84.6%, 108 patients | 47.5%likely range 32.9% to 62.5%, 40 patients |
| Children at 5 years | 77.6%likely range 69.5% to 84.0%, 125 patients | 64.3%likely range 49.2% to 77.0%, 42 patients |
| Women aged 25 to 49 | 75.5%likely range 73.6% to 77.3%, 2,009 patients | 71.1%likely range 67.5% to 74.5%, 637 patients |
| Women aged 50 to 64 | 72.1%likely range 69.6% to 74.6%, 1,235 patients | 75.4%likely range 70.3% to 79.8%, 313 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,445August 2026 | 3,814August 2026 |
| Primary care network | Igpc PCN | Igpc PCN |
| Phone | 0151 2283768 | 0151 2284369 |
| Friends and Family Test (its own feedback) | 93.5% good or very good46 answers, June 2026 | 96.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 4,426 in August 2026Same day 13.6%; face to face 60.8% | 1,690 in August 2026Same day 60.0%; face to face 52.1% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent14.5 including trainees and locums2,003 patients per permanent GP | 2.6 qualified permanent3.7 including trainees and locums1,459 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.