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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Family Friendly Surgery’s Practice Grade is clearly higher than Welbeck Road Health Centre’s: its likely range lies wholly above.

A page for this pair

MeasureWelbeck Road Health CentreS44 6DF×Family Friendly SurgeryS44 6DE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.7likely range 70.1 to 86.0111 survey answers90.9likely range 88.4 to 92.698 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.0%likely range 67.4% to 89.9%, 111 answers95.4%likely range 92.6% to 97.2%, 98 answersClearly higher
Access (mean of the two below)76.4%likely range 73.3% to 79.2%80.3%likely range 74.9% to 84.2%
Appointments within two weeks of booking82.0%likely range 78.6% to 84.9%, 8,594 appointments93.0%likely range 85.4% to 96.7%, 1,292 appointmentsClearly higher
Calls answered by the practice70.7%likely range 65.5% to 75.4%, 6,726 calls67.5%likely range 59.9% to 74.3%, 3,312 calls
More survey questions (not part of the grade)
Getting through on the phone43.0%likely range 29.3% to 57.8%, 105 answers79.4%likely range 74.7% to 83.4%, 96 answers
Reception and admin team90.4%likely range 78.0% to 96.2%, 105 answers99.3%likely range 97.7% to 99.8%, 98 answers
Having a preferred professional29.8%likely range 18.4% to 44.4%, 109 answers43.4%likely range 38.2% to 48.8%, 96 answers
Seeing your preferred professionalNot shown: fewer than 30 answers57.5%likely range 49.2% to 65.5%, 41 answers
Knowing the next step82.2%likely range 68.0% to 90.9%, 102 answers96.7%likely range 94.1% to 98.1%, 94 answers
Contacting the practice70.0%likely range 55.3% to 81.5%, 108 answers90.1%likely range 86.3% to 92.8%, 95 answers
Wait for an appointment81.1%likely range 66.1% to 90.4%, 94 answers87.0%likely range 82.9% to 90.2%, 93 answers
Being listened to90.1%likely range 77.5% to 96.0%, 104 answers95.0%likely range 92.2% to 96.9%, 98 answers
Care and concern90.3%likely range 77.7% to 96.1%, 104 answers99.4%likely range 97.9% to 99.8%, 96 answers
Confidence and trust91.1%likely range 78.7% to 96.6%, 104 answers100.0%likely range 98.8% to 100.0%, 95 answers
Involvement in decisions96.1%likely range 85.6% to 99.0%, 105 answers98.3%likely range 96.2% to 99.3%, 91 answers
Needs met93.6%likely range 82.3% to 97.9%, 108 answers98.4%likely range 96.5% to 99.3%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.4%likely range 87.9% to 96.5%, 136 patients91.3%likely range 73.2% to 97.6%, 23 patients
Children at 18 months94.8%likely range 89.2% to 97.6%, 116 patients96.9%likely range 84.3% to 99.4%, 32 patients
Children at 5 years93.1%likely range 87.0% to 96.5%, 116 patients78.6%likely range 60.5% to 89.8%, 28 patients
Women aged 25 to 4973.0%likely range 71.0% to 75.0%, 1,910 patients74.1%likely range 70.1% to 77.8%, 499 patients
Women aged 50 to 6474.4%likely range 71.7% to 76.9%, 1,074 patients74.4%likely range 69.6% to 78.7%, 352 patients
Facts (NHS England, not part of the grade)
Registered patients11,880August 20263,729August 2026
Primary care networkNorth Hardwick and Bolsover PCNNorth Hardwick and Bolsover PCN
Phone01246 82548701246 826815
Friends and Family Test (its own feedback)91.8% good or very good184 answers, June 2026100.0% good or very good16 answers, June 2026
Appointments (one month)11,110 in August 2026Same day 54.5%; face to face 37.5%2,381 in August 2026Same day 31.7%; face to face 67.7%
Antibiotic items per STAR-PU (one year)1.04England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent11.4 including trainees and locums1,700 patients per permanent GP1.8 qualified permanent1.8 including trainees and locums2,087 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences