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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Strensham Road Surgery’s Practice Grade is clearly higher than Weather Oak Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureWeather Oak Medical CentreB11 4RA×Strensham Road SurgeryB12 9RR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.5likely range 69.8 to 76.993 survey answers82.4likely range 77.4 to 86.488 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good70.8%likely range 66.0% to 75.3%, 93 answers78.1%likely range 71.2% to 83.7%, 88 answers
Access (mean of the two below)79.5%likely range 74.4% to 83.7%92.2%likely range 88.0% to 94.9%Clearly higher
Appointments within two weeks of booking100.0%likely range 95.2% to 100.0%, 1,169 appointments100.0%likely range 96.3% to 100.0%, 1,531 appointments
Calls answered by the practice58.8%likely range 49.8% to 67.3%, 2,452 calls84.2%likely range 76.8% to 89.6%, 2,614 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone65.9%likely range 60.7% to 70.7%, 87 answers81.0%likely range 74.3% to 86.3%, 86 answers
Reception and admin team88.9%likely range 85.2% to 91.8%, 89 answers83.6%likely range 77.2% to 88.5%, 87 answers
Having a preferred professional52.4%likely range 47.3% to 57.4%, 93 answers65.7%likely range 58.2% to 72.5%, 88 answers
Seeing your preferred professional43.8%likely range 36.5% to 51.4%, 44 answers47.7%likely range 38.7% to 56.9%, 60 answers
Knowing the next step76.1%likely range 71.2% to 80.3%, 84 answers82.2%likely range 75.5% to 87.3%, 85 answers
Contacting the practice67.8%likely range 62.7% to 72.6%, 86 answers81.4%likely range 74.8% to 86.6%, 87 answers
Wait for an appointment69.0%likely range 63.8% to 73.9%, 81 answers85.3%likely range 78.6% to 90.2%, 76 answers
Being listened to80.3%likely range 75.7% to 84.3%, 83 answers89.3%likely range 83.7% to 93.1%, 87 answers
Care and concern78.9%likely range 74.1% to 83.0%, 83 answers86.4%likely range 80.2% to 90.8%, 85 answers
Confidence and trust91.1%likely range 87.5% to 93.7%, 83 answers91.9%likely range 86.7% to 95.2%, 85 answers
Involvement in decisions91.2%likely range 87.6% to 93.9%, 79 answers88.4%likely range 82.4% to 92.5%, 83 answers
Needs met87.4%likely range 83.2% to 90.6%, 80 answers88.1%likely range 82.2% to 92.2%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.7%likely range 72.6% to 89.6%, 75 patients79.5%likely range 69.2% to 87.0%, 78 patients
Children at 18 months78.6%likely range 66.2% to 87.3%, 56 patients78.3%likely range 68.3% to 85.8%, 83 patients
Children at 5 years81.8%likely range 69.7% to 89.8%, 55 patients90.5%likely range 82.3% to 95.1%, 84 patients
Women aged 25 to 4958.5%likely range 54.9% to 62.1%, 721 patients72.2%likely range 69.3% to 74.9%, 1,007 patients
Women aged 50 to 6474.8%likely range 68.5% to 80.2%, 210 patients91.4%likely range 87.5% to 94.2%, 269 patients
Facts (NHS England, not part of the grade)
Registered patients4,259August 20265,625August 2026
Primary care networkSmartcare Central PCNSmartcare Central PCN
Phone0121 77203520845 0730396
Friends and Family Test (its own feedback)87.5% good or very good40 answers, June 202693.5% good or very good92 answers, June 2026
Appointments (one month)1,617 in August 2026Same day 34.9%; face to face 73.0%2,146 in August 2026Same day 63.2%; face to face 60.6%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.4 qualified permanent2.3 including trainees and locums2,931 patients per permanent GP2.2 qualified permanent2.2 including trainees and locums2,511 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences