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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Warrior Square Surgery’s Practice Grade is clearly higher than The Practice Northumberland Avenue’s: its likely range lies wholly above.

A page for this pair

MeasureWarrior Square SurgerySS1 2JJ×The Practice Northumberland AvenueSS1 2TH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.6likely range 86.4 to 91.787 survey answersClearly higher60.7likely range 52.4 to 68.392 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good92.2%likely range 89.0% to 94.6%, 87 answersClearly higher56.4%likely range 45.1% to 67.1%, 92 answers
Access (mean of the two below)83.2%likely range 75.7% to 87.7%70.4%likely range 63.1% to 76.2%
Appointments within two weeks of booking96.6%likely range 85.8% to 99.2%, 614 appointmentsClearly higher79.9%likely range 72.6% to 85.7%, 2,188 appointments
Calls answered by the practice69.7%likely range 59.4% to 78.3%, 1,831 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone91.6%likely range 88.2% to 94.1%, 82 answers33.4%likely range 23.5% to 45.0%, 88 answers
Reception and admin team95.7%likely range 93.1% to 97.4%, 85 answers70.8%likely range 59.5% to 80.1%, 89 answers
Having a preferred professional41.5%likely range 36.6% to 46.7%, 87 answers21.4%likely range 13.6% to 32.1%, 91 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step90.7%likely range 87.2% to 93.3%, 84 answers71.0%likely range 59.3% to 80.5%, 84 answers
Contacting the practice90.2%likely range 86.6% to 92.9%, 85 answers50.2%likely range 39.0% to 61.4%, 90 answers
Wait for an appointment83.1%likely range 78.7% to 86.8%, 79 answers64.6%likely range 51.9% to 75.4%, 75 answers
Being listened to93.8%likely range 90.7% to 95.8%, 84 answers80.4%likely range 69.6% to 88.1%, 85 answers
Care and concern92.2%likely range 88.9% to 94.5%, 85 answers82.7%likely range 72.0% to 89.9%, 83 answers
Confidence and trust95.8%likely range 93.2% to 97.5%, 84 answers84.9%likely range 74.6% to 91.6%, 84 answers
Involvement in decisions92.0%likely range 88.7% to 94.4%, 83 answers85.0%likely range 74.4% to 91.7%, 81 answers
Needs met94.1%likely range 91.1% to 96.1%, 83 answers76.8%likely range 65.4% to 85.3%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 57.0% to 93.4%, 16 patients90.4%likely range 82.1% to 95.0%, 83 patients
Children at 18 months81.5%likely range 63.3% to 91.8%, 27 patients88.5%likely range 80.1% to 93.6%, 87 patients
Children at 5 years95.8%likely range 79.8% to 99.3%, 24 patients86.7%likely range 78.1% to 92.2%, 90 patients
Women aged 25 to 4966.3%likely range 61.9% to 70.3%, 486 patients66.1%likely range 63.6% to 68.5%, 1,408 patients
Women aged 50 to 6471.3%likely range 64.8% to 77.0%, 209 patients74.6%likely range 70.6% to 78.2%, 496 patients
Facts (NHS England, not part of the grade)
Registered patients2,655August 20266,784August 2026
Primary care networkSouthend Victoria PCNSouthend Victoria PCN
Phone01702 61841101702 440720
Friends and Family Test (its own feedback)86.2% good or very good58 answers, June 202681.8% good or very good88 answers, June 2026
Appointments (one month)903 in August 2026Same day 27.6%; face to face 68.6%3,446 in August 2026Same day 58.3%; face to face 40.5%
Antibiotic items per STAR-PU (one year)1.02England 0.74, April 2025 to March 20260.63England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.4 qualified permanent1.4 including trainees and locums1,896 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums2,924 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences