Southend-on-Sea · Compare
Warrior Square Surgery vs The Practice Northumberland Avenue
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Warrior Square Surgery’s Practice Grade is clearly higher than The Practice Northumberland Avenue’s: its likely range lies wholly above.
Side by side
| Measure | Warrior Square SurgerySS1 2JJ | The Practice Northumberland AvenueSS1 2TH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.6likely range 86.4 to 91.787 survey answersClearly higher | 60.7likely range 52.4 to 68.392 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 92.2%likely range 89.0% to 94.6%, 87 answersClearly higher | 56.4%likely range 45.1% to 67.1%, 92 answers |
| Access (mean of the two below) | 83.2%likely range 75.7% to 87.7% | 70.4%likely range 63.1% to 76.2% |
| Appointments within two weeks of booking | 96.6%likely range 85.8% to 99.2%, 614 appointmentsClearly higher | 79.9%likely range 72.6% to 85.7%, 2,188 appointments |
| Calls answered by the practice | 69.7%likely range 59.4% to 78.3%, 1,831 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 91.6%likely range 88.2% to 94.1%, 82 answers | 33.4%likely range 23.5% to 45.0%, 88 answers |
| Reception and admin team | 95.7%likely range 93.1% to 97.4%, 85 answers | 70.8%likely range 59.5% to 80.1%, 89 answers |
| Having a preferred professional | 41.5%likely range 36.6% to 46.7%, 87 answers | 21.4%likely range 13.6% to 32.1%, 91 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.7%likely range 87.2% to 93.3%, 84 answers | 71.0%likely range 59.3% to 80.5%, 84 answers |
| Contacting the practice | 90.2%likely range 86.6% to 92.9%, 85 answers | 50.2%likely range 39.0% to 61.4%, 90 answers |
| Wait for an appointment | 83.1%likely range 78.7% to 86.8%, 79 answers | 64.6%likely range 51.9% to 75.4%, 75 answers |
| Being listened to | 93.8%likely range 90.7% to 95.8%, 84 answers | 80.4%likely range 69.6% to 88.1%, 85 answers |
| Care and concern | 92.2%likely range 88.9% to 94.5%, 85 answers | 82.7%likely range 72.0% to 89.9%, 83 answers |
| Confidence and trust | 95.8%likely range 93.2% to 97.5%, 84 answers | 84.9%likely range 74.6% to 91.6%, 84 answers |
| Involvement in decisions | 92.0%likely range 88.7% to 94.4%, 83 answers | 85.0%likely range 74.4% to 91.7%, 81 answers |
| Needs met | 94.1%likely range 91.1% to 96.1%, 83 answers | 76.8%likely range 65.4% to 85.3%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.3%likely range 57.0% to 93.4%, 16 patients | 90.4%likely range 82.1% to 95.0%, 83 patients |
| Children at 18 months | 81.5%likely range 63.3% to 91.8%, 27 patients | 88.5%likely range 80.1% to 93.6%, 87 patients |
| Children at 5 years | 95.8%likely range 79.8% to 99.3%, 24 patients | 86.7%likely range 78.1% to 92.2%, 90 patients |
| Women aged 25 to 49 | 66.3%likely range 61.9% to 70.3%, 486 patients | 66.1%likely range 63.6% to 68.5%, 1,408 patients |
| Women aged 50 to 64 | 71.3%likely range 64.8% to 77.0%, 209 patients | 74.6%likely range 70.6% to 78.2%, 496 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,655August 2026 | 6,784August 2026 |
| Primary care network | Southend Victoria PCN | Southend Victoria PCN |
| Phone | 01702 618411 | 01702 440720 |
| Friends and Family Test (its own feedback) | 86.2% good or very good58 answers, June 2026 | 81.8% good or very good88 answers, June 2026 |
| Appointments (one month) | 903 in August 2026Same day 27.6%; face to face 68.6% | 3,446 in August 2026Same day 58.3%; face to face 40.5% |
| Antibiotic items per STAR-PU (one year) | 1.02England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.4 qualified permanent1.4 including trainees and locums1,896 patients per permanent GP | 2.3 qualified permanent2.3 including trainees and locums2,924 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.