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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Poplar Primary Care Centre’s Practice Grade is clearly higher than Wake Green Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureWake Green SurgeryB13 9HD×Poplar Primary Care CentreB14 7AG×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.4likely range 66.9 to 80.3102 survey answers91.4likely range 87.0 to 93.7103 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good74.6%likely range 64.2% to 82.8%, 102 answers94.1%likely range 88.2% to 97.1%, 103 answersClearly higher
Access (mean of the two below)73.8%likely range 68.3% to 78.5%84.8%likely range 79.9% to 88.6%Clearly higher
Appointments within two weeks of booking78.9%likely range 70.8% to 85.3%, 1,832 appointments93.7%likely range 89.3% to 96.4%, 2,838 appointmentsClearly higher
Calls answered by the practice68.6%likely range 61.0% to 75.4%, 3,248 calls75.8%likely range 67.1% to 82.8%, 2,358 calls
More survey questions (not part of the grade)
Getting through on the phone51.3%likely range 40.3% to 62.3%, 95 answers71.4%likely range 61.3% to 79.7%, 82 answers
Reception and admin team90.3%likely range 81.9% to 95.0%, 102 answers86.7%likely range 79.0% to 91.8%, 99 answers
Having a preferred professional22.8%likely range 15.0% to 33.1%, 101 answers41.7%likely range 33.0% to 50.9%, 101 answers
Seeing your preferred professionalNot shown: fewer than 30 answers51.3%likely range 36.6% to 65.7%, 39 answers
Knowing the next step87.9%likely range 78.8% to 93.4%, 97 answers95.0%likely range 89.3% to 97.8%, 100 answers
Contacting the practice73.8%likely range 63.2% to 82.2%, 100 answers93.8%likely range 87.7% to 96.9%, 102 answers
Wait for an appointment74.5%likely range 63.4% to 83.1%, 91 answers86.7%likely range 78.8% to 91.9%, 93 answers
Being listened to88.3%likely range 79.4% to 93.6%, 100 answers93.1%likely range 86.7% to 96.5%, 98 answers
Care and concern83.7%likely range 74.1% to 90.3%, 99 answers93.1%likely range 86.7% to 96.6%, 97 answers
Confidence and trust91.0%likely range 82.6% to 95.6%, 98 answers99.3%likely range 95.4% to 99.9%, 99 answers
Involvement in decisions92.7%likely range 84.1% to 96.8%, 89 answers96.0%likely range 90.3% to 98.4%, 93 answers
Needs met91.8%likely range 83.7% to 96.1%, 100 answers96.5%likely range 91.1% to 98.6%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.3%likely range 70.4% to 91.3%, 48 patients87.6%likely range 80.3% to 92.5%, 113 patients
Children at 18 months64.5%likely range 52.1% to 75.3%, 62 patients81.7%likely range 73.4% to 87.8%, 109 patients
Children at 5 years71.7%likely range 59.2% to 81.5%, 60 patients78.1%likely range 70.2% to 84.4%, 128 patients
Women aged 25 to 4962.1%likely range 59.4% to 64.6%, 1,331 patients70.9%likely range 68.8% to 72.9%, 1,901 patients
Women aged 50 to 6478.0%likely range 74.8% to 80.9%, 704 patients80.3%likely range 77.0% to 83.3%, 600 patients
Facts (NHS England, not part of the grade)
Registered patients7,556August 20268,592August 2026
Primary care networkMoseley, Billesley & Yardley Wood PCNMoseley, Billesley & Yardley Wood PCN
Phone0121 44903000121 4658314
Friends and Family Test (its own feedback)78.3% good or very good46 answers, June 202691.8% good or very good49 answers, June 2026
Appointments (one month)3,118 in August 2026Same day 28.7%; face to face 68.2%3,349 in August 2026Same day 48.3%; face to face 63.1%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.54England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent5.1 including trainees and locums1,707 patients per permanent GP5.1 qualified permanent6.2 including trainees and locums1,687 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences