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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Torridon Road Medical Practice and Parkview Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureTorridon Road Medical PracticeSE6 1RB×Parkview SurgerySE6 1AT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.6likely range 76.9 to 90.9104 survey answers80.2likely range 70.7 to 86.887 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good84.4%likely range 72.1% to 91.9%, 104 answers77.9%likely range 64.6% to 87.2%, 87 answers
Access (mean of the two below)88.2%likely range 85.2% to 90.6%85.4%likely range 79.4% to 89.6%
Appointments within two weeks of booking98.8%likely range 96.9% to 99.6%, 4,631 appointmentsClearly higher91.3%likely range 85.9% to 94.8%, 2,395 appointments
Calls answered by the practice77.5%likely range 71.8% to 82.3%, 4,995 calls79.4%likely range 68.7% to 87.1%, 1,510 calls
More survey questions (not part of the grade)
Getting through on the phone64.4%likely range 50.5% to 76.3%, 101 answers58.3%likely range 43.6% to 71.6%, 78 answers
Reception and admin team94.5%likely range 84.4% to 98.2%, 102 answers80.9%likely range 67.6% to 89.6%, 84 answers
Having a preferred professional36.3%likely range 24.4% to 50.2%, 102 answers27.4%likely range 16.9% to 41.3%, 86 answers
Seeing your preferred professional54.4%likely range 31.8% to 75.3%, 35 answersNot shown: fewer than 30 answers
Knowing the next step89.3%likely range 77.6% to 95.2%, 100 answers89.7%likely range 77.1% to 95.7%, 76 answers
Contacting the practice77.7%likely range 64.4% to 87.1%, 101 answers74.6%likely range 60.6% to 84.8%, 83 answers
Wait for an appointment83.4%likely range 69.9% to 91.6%, 91 answers64.2%likely range 48.8% to 77.2%, 72 answers
Being listened to89.7%likely range 78.0% to 95.5%, 99 answers92.0%likely range 80.5% to 96.9%, 81 answers
Care and concern88.4%likely range 76.5% to 94.7%, 99 answers91.4%likely range 79.7% to 96.6%, 81 answers
Confidence and trust91.4%likely range 80.2% to 96.6%, 99 answers93.2%likely range 81.8% to 97.7%, 78 answers
Involvement in decisions95.5%likely range 85.2% to 98.7%, 94 answers96.6%likely range 85.8% to 99.3%, 71 answers
Needs met92.3%likely range 81.4% to 97.1%, 99 answers94.0%likely range 82.9% to 98.1%, 78 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.3%likely range 76.2% to 89.9%, 108 patients81.8%likely range 75.5% to 86.8%, 176 patients
Children at 18 months78.0%likely range 69.7% to 84.5%, 118 patients82.2%likely range 75.8% to 87.3%, 169 patients
Children at 5 years81.1%likely range 73.3% to 87.1%, 122 patients65.2%likely range 57.0% to 72.7%, 138 patients
Women aged 25 to 4963.5%likely range 61.5% to 65.6%, 2,109 patients65.7%likely range 63.9% to 67.4%, 2,762 patients
Women aged 50 to 6477.4%likely range 74.8% to 79.7%, 1,109 patients71.4%likely range 67.7% to 74.8%, 625 patients
Facts (NHS England, not part of the grade)
Registered patients11,244August 202610,038August 2026
Primary care networkSevenfields PCNSevenfields PCN
Phone020 86985281020 86986566
Friends and Family Test (its own feedback)86.9% good or very good145 answers, June 2026100.0% good or very good10 answers, June 2026
Appointments (one month)4,714 in August 2026Same day 68.8%; face to face 67.0%3,081 in August 2026Same day 28.2%; face to face 48.4%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums4,392 patients per permanent GP3.2 qualified permanent5.3 including trainees and locums3,174 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences