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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Tinkers Lane Surgery and New Court Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureTinkers Lane SurgerySN4 7AT×New Court SurgerySN4 7AX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.9likely range 66.6 to 78.9111 survey answers79.5likely range 72.3 to 84.7101 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good69.1%likely range 61.2% to 76.0%, 111 answers81.2%likely range 71.1% to 88.4%, 101 answers
Access (mean of the two below)85.0%likely range 68.9% to 88.8%75.4%likely range 70.6% to 79.4%
Appointments within two weeks of booking93.5%likely range 61.8% to 99.2%, 138 appointments78.1%likely range 70.4% to 84.2%, 2,088 appointments
Calls answered by the practice76.4%likely range 70.7% to 81.3%, 5,134 calls72.7%likely range 67.0% to 77.7%, 5,492 calls
More survey questions (not part of the grade)
Getting through on the phone71.2%likely range 63.1% to 78.2%, 104 answers55.5%likely range 44.2% to 66.2%, 98 answers
Reception and admin team84.1%likely range 77.1% to 89.2%, 106 answers88.7%likely range 79.7% to 94.0%, 101 answers
Having a preferred professional31.8%likely range 24.8% to 39.9%, 110 answers21.5%likely range 13.9% to 31.7%, 104 answers
Seeing your preferred professional30.9%likely range 19.6% to 45.0%, 38 answersNot shown: fewer than 30 answers
Knowing the next step84.2%likely range 77.2% to 89.3%, 106 answers79.9%likely range 69.6% to 87.4%, 100 answers
Contacting the practice69.2%likely range 61.2% to 76.2%, 108 answers75.3%likely range 64.8% to 83.5%, 103 answers
Wait for an appointment50.7%likely range 42.2% to 59.2%, 100 answers60.5%likely range 49.0% to 70.9%, 95 answers
Being listened to83.1%likely range 75.8% to 88.5%, 102 answers94.4%likely range 86.9% to 97.7%, 100 answers
Care and concern83.3%likely range 76.2% to 88.7%, 104 answers92.2%likely range 84.0% to 96.4%, 100 answers
Confidence and trust92.3%likely range 86.6% to 95.7%, 104 answers99.1%likely range 93.6% to 99.9%, 100 answers
Involvement in decisions94.4%likely range 89.1% to 97.3%, 99 answers95.7%likely range 88.2% to 98.5%, 93 answers
Needs met93.3%likely range 87.9% to 96.3%, 109 answers97.6%likely range 91.2% to 99.4%, 100 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.7%likely range 87.2% to 97.9%, 76 patients95.2%likely range 86.9% to 98.4%, 63 patients
Children at 18 months91.4%likely range 83.2% to 95.8%, 81 patients89.7%likely range 81.0% to 94.7%, 78 patients
Children at 5 years92.5%likely range 83.7% to 96.8%, 67 patients86.5%likely range 76.9% to 92.5%, 74 patients
Women aged 25 to 4975.5%likely range 73.1% to 77.8%, 1,278 patients79.9%likely range 77.8% to 81.9%, 1,420 patients
Women aged 50 to 6477.7%likely range 74.8% to 80.4%, 831 patients81.8%likely range 79.3% to 84.1%, 989 patients
Facts (NHS England, not part of the grade)
Registered patients8,505August 20269,912August 2026
Primary care networkNorth Wilts Border PCNNorth Wilts Border PCN
Phone01793 85213101793 852302
Friends and Family Test (its own feedback)No results for June 202692.3% good or very good453 answers, June 2026
Appointments (one month)2,904 in August 2026Same day 22.0%; face to face 86.9%4,000 in August 2026Same day 31.1%; face to face 89.4%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.9 qualified permanent5.6 including trainees and locums2,200 patients per permanent GP3.0 qualified permanent3.9 including trainees and locums3,289 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences