Wiltshire · Compare
Tinkers Lane Surgery vs New Court Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tinkers Lane Surgery and New Court Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tinkers Lane SurgerySN4 7AT | New Court SurgerySN4 7AX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.9likely range 66.6 to 78.9111 survey answers | 79.5likely range 72.3 to 84.7101 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.1%likely range 61.2% to 76.0%, 111 answers | 81.2%likely range 71.1% to 88.4%, 101 answers |
| Access (mean of the two below) | 85.0%likely range 68.9% to 88.8% | 75.4%likely range 70.6% to 79.4% |
| Appointments within two weeks of booking | 93.5%likely range 61.8% to 99.2%, 138 appointments | 78.1%likely range 70.4% to 84.2%, 2,088 appointments |
| Calls answered by the practice | 76.4%likely range 70.7% to 81.3%, 5,134 calls | 72.7%likely range 67.0% to 77.7%, 5,492 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 71.2%likely range 63.1% to 78.2%, 104 answers | 55.5%likely range 44.2% to 66.2%, 98 answers |
| Reception and admin team | 84.1%likely range 77.1% to 89.2%, 106 answers | 88.7%likely range 79.7% to 94.0%, 101 answers |
| Having a preferred professional | 31.8%likely range 24.8% to 39.9%, 110 answers | 21.5%likely range 13.9% to 31.7%, 104 answers |
| Seeing your preferred professional | 30.9%likely range 19.6% to 45.0%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.2%likely range 77.2% to 89.3%, 106 answers | 79.9%likely range 69.6% to 87.4%, 100 answers |
| Contacting the practice | 69.2%likely range 61.2% to 76.2%, 108 answers | 75.3%likely range 64.8% to 83.5%, 103 answers |
| Wait for an appointment | 50.7%likely range 42.2% to 59.2%, 100 answers | 60.5%likely range 49.0% to 70.9%, 95 answers |
| Being listened to | 83.1%likely range 75.8% to 88.5%, 102 answers | 94.4%likely range 86.9% to 97.7%, 100 answers |
| Care and concern | 83.3%likely range 76.2% to 88.7%, 104 answers | 92.2%likely range 84.0% to 96.4%, 100 answers |
| Confidence and trust | 92.3%likely range 86.6% to 95.7%, 104 answers | 99.1%likely range 93.6% to 99.9%, 100 answers |
| Involvement in decisions | 94.4%likely range 89.1% to 97.3%, 99 answers | 95.7%likely range 88.2% to 98.5%, 93 answers |
| Needs met | 93.3%likely range 87.9% to 96.3%, 109 answers | 97.6%likely range 91.2% to 99.4%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 87.2% to 97.9%, 76 patients | 95.2%likely range 86.9% to 98.4%, 63 patients |
| Children at 18 months | 91.4%likely range 83.2% to 95.8%, 81 patients | 89.7%likely range 81.0% to 94.7%, 78 patients |
| Children at 5 years | 92.5%likely range 83.7% to 96.8%, 67 patients | 86.5%likely range 76.9% to 92.5%, 74 patients |
| Women aged 25 to 49 | 75.5%likely range 73.1% to 77.8%, 1,278 patients | 79.9%likely range 77.8% to 81.9%, 1,420 patients |
| Women aged 50 to 64 | 77.7%likely range 74.8% to 80.4%, 831 patients | 81.8%likely range 79.3% to 84.1%, 989 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,505August 2026 | 9,912August 2026 |
| Primary care network | North Wilts Border PCN | North Wilts Border PCN |
| Phone | 01793 852131 | 01793 852302 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.3% good or very good453 answers, June 2026 |
| Appointments (one month) | 2,904 in August 2026Same day 22.0%; face to face 86.9% | 4,000 in August 2026Same day 31.1%; face to face 89.4% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent5.6 including trainees and locums2,200 patients per permanent GP | 3.0 qualified permanent3.9 including trainees and locums3,289 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.