Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Timperley Health Centre (Westwood) and Shay Lane Medical Centre (Patel) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Timperley Health Centre (Westwood)WA15 6PH× | Shay Lane Medical Centre (Patel)WA15 8NZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 95.1likely range 91.5 to 96.9106 survey answers | 92.1likely range 89.7 to 93.9139 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 95.9%likely range 91.1% to 98.2%, 106 answers | 91.5%likely range 88.5% to 93.8%, 139 answers |
| Access (mean of the two below) | 93.2%likely range 88.7% to 95.5% | 93.5%likely range 89.2% to 96.0% |
| Appointments within two weeks of booking | 92.1%likely range 85.4% to 95.8%, 1,639 appointments | 98.4%likely range 93.7% to 99.6%, 1,545 appointments |
| Calls answered by the practice | 94.2%likely range 88.4% to 97.1%, 2,513 calls | 88.5%likely range 81.3% to 93.2%, 2,326 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 93.3%likely range 87.7% to 96.5%, 104 answers | 88.2%likely range 84.7% to 90.9%, 136 answers |
| Reception and admin team | 100.0%likely range 97.2% to 100.0%, 106 answers | 89.6%likely range 86.3% to 92.2%, 137 answers |
| Having a preferred professional | 40.1%likely range 32.2% to 48.6%, 106 answers | 42.5%likely range 37.9% to 47.2%, 141 answers |
| Seeing your preferred professional | 53.3%likely range 40.5% to 65.6%, 46 answers | 61.1%likely range 53.7% to 68.0%, 59 answers |
| Knowing the next step | 100.0%likely range 97.2% to 100.0%, 104 answers | 95.7%likely range 93.3% to 97.3%, 136 answers |
| Contacting the practice | 96.2%likely range 91.4% to 98.3%, 105 answers | 89.9%likely range 86.6% to 92.4%, 137 answers |
| Wait for an appointment | 96.7%likely range 92.0% to 98.7%, 103 answers | 95.4%likely range 92.8% to 97.0%, 132 answers |
| Being listened to | 95.8%likely range 90.8% to 98.1%, 103 answers | 96.0%likely range 93.6% to 97.5%, 138 answers |
| Care and concern | 93.8%likely range 88.3% to 96.8%, 103 answers | 92.8%likely range 89.9% to 94.9%, 138 answers |
| Confidence and trust | 98.4%likely range 94.6% to 99.6%, 104 answers | 99.1%likely range 97.6% to 99.6%, 137 answers |
| Involvement in decisions | 95.5%likely range 90.2% to 98.0%, 95 answers | 96.8%likely range 94.5% to 98.1%, 133 answers |
| Needs met | 97.0%likely range 92.5% to 98.8%, 105 answers | 95.1%likely range 92.6% to 96.8%, 135 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.4%likely range 86.5% to 99.5%, 38 patients | 100.0%likely range 90.6% to 100.0%, 37 patients |
| Children at 18 months | 97.8%likely range 88.7% to 99.6%, 46 patients | 97.0%likely range 84.7% to 99.5%, 33 patients |
| Children at 5 years | 91.5%likely range 81.6% to 96.3%, 59 patients | 96.7%likely range 88.6% to 99.1%, 60 patients |
| Women aged 25 to 49 | 80.7%likely range 78.1% to 83.1%, 975 patients | 78.4%likely range 75.2% to 81.2%, 712 patients |
| Women aged 50 to 64 | 79.8%likely range 76.3% to 82.8%, 578 patients | 90.5%likely range 87.6% to 92.8%, 493 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,278August 2026 | 5,354August 2026 |
| Primary care network | South Trafford PCN | South Trafford PCN |
| Phone | 0161 9803751 | 0161 9802656 |
| Friends and Family Test (its own feedback) | 97.7% good or very good305 answers, June 2026 | 97.5% good or very good40 answers, June 2026 |
| Appointments (one month) | 1,856 in August 2026Same day 37.3%; face to face 85.0% | 1,595 in August 2026Same day 64.8%; face to face 59.4% |
| Antibiotic items per STAR-PU (one year) | 1.00England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums3,181 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums1,746 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.