Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Highwood Surgery’s Practice Grade is clearly higher than Tile House Surgery’s: its likely range lies wholly above.
| Measure | Tile House SurgeryCM15 8AQ× | The Highwood SurgeryCM15 9DY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 70.5 to 86.4119 survey answers | 89.7likely range 86.7 to 91.6112 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.4%likely range 67.6% to 90.2%, 119 answers | 93.2%likely range 91.2% to 94.9%, 112 answersClearly higher |
| Access (mean of the two below) | 77.3%likely range 73.6% to 80.4% | 81.5%likely range 72.6% to 86.2% |
| Appointments within two weeks of booking | 77.3%likely range 72.1% to 81.7%, 4,432 appointments | 91.0%likely range 82.1% to 95.7%, 1,087 appointmentsClearly higher |
| Calls answered by the practice | 77.1%likely range 71.9% to 81.6%, 5,904 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.5%likely range 48.2% to 76.5%, 111 answers | 94.8%likely range 92.9% to 96.2%, 109 answers |
| Reception and admin team | 91.7%likely range 79.6% to 96.9%, 116 answers | 95.7%likely range 94.0% to 97.0%, 111 answers |
| Having a preferred professional | 40.6%likely range 27.3% to 55.4%, 117 answers | 54.0%likely range 50.4% to 57.7%, 112 answers |
| Seeing your preferred professional | 24.4%likely range 10.3% to 47.6%, 50 answers | 93.7%likely range 90.6% to 95.8%, 55 answers |
| Knowing the next step | 94.5%likely range 83.1% to 98.3%, 114 answers | 90.6%likely range 88.2% to 92.5%, 110 answers |
| Contacting the practice | 78.7%likely range 64.4% to 88.3%, 117 answers | 94.8%likely range 92.9% to 96.2%, 109 answers |
| Wait for an appointment | 64.4%likely range 48.7% to 77.5%, 106 answers | 93.1%likely range 90.9% to 94.7%, 107 answers |
| Being listened to | 89.5%likely range 76.9% to 95.7%, 116 answers | 97.3%likely range 95.8% to 98.2%, 108 answers |
| Care and concern | 89.2%likely range 76.4% to 95.4%, 116 answers | 97.3%likely range 95.8% to 98.3%, 109 answers |
| Confidence and trust | 91.4%likely range 79.2% to 96.7%, 116 answers | 98.2%likely range 96.9% to 98.9%, 108 answers |
| Involvement in decisions | 89.1%likely range 76.1% to 95.5%, 112 answers | 97.2%likely range 95.6% to 98.2%, 105 answers |
| Needs met | 94.5%likely range 83.3% to 98.3%, 116 answers | 92.6%likely range 90.5% to 94.4%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.4%likely range 84.0% to 94.4%, 125 patients | 87.0%likely range 75.6% to 93.6%, 54 patients |
| Children at 18 months | 88.4%likely range 82.0% to 92.7%, 138 patients | 89.1%likely range 77.0% to 95.3%, 46 patients |
| Children at 5 years | 87.8%likely range 81.3% to 92.2%, 139 patients | 87.5%likely range 75.3% to 94.1%, 48 patients |
| Women aged 25 to 49 | 80.1%likely range 78.3% to 81.8%, 2,039 patients | 70.4%likely range 66.7% to 73.7%, 651 patients |
| Women aged 50 to 64 | 85.0%likely range 82.9% to 86.9%, 1,222 patients | 74.8%likely range 69.7% to 79.3%, 313 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,897August 2026 | 3,559August 2026 |
| Primary care network | Brentwood PCN | Brentwood PCN |
| Phone | 01277 227711 | 01277 236640 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 5,291 in August 2026Same day 36.8%; face to face 77.1% | 1,094 in August 2026Same day 34.4%; face to face 100.0% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent10.8 including trainees and locums1,857 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums2,542 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.