Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Thorpe Surgery and North Clacton Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Thorpe SurgeryCO16 0EA× | North Clacton Medical PracticeCO15 4TN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.9likely range 68.7 to 79.8104 survey answers | 66.4likely range 58.5 to 73.6129 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.9%likely range 67.2% to 82.8%, 104 answers | 60.3%likely range 49.1% to 70.5%, 129 answers |
| Access (mean of the two below) | 72.4%likely range 68.1% to 76.0% | 80.5%likely range 76.2% to 83.4%Clearly higher |
| Appointments within two weeks of booking | 91.7%likely range 85.9% to 95.3%, 2,116 appointments | 94.7%likely range 87.9% to 97.8%, 1,352 appointments |
| Calls answered by the practice | 53.0%likely range 46.7% to 59.3%, 4,980 calls | 66.3%likely range 61.0% to 71.2%, 6,757 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.0%likely range 56.5% to 74.3%, 96 answers | 39.4%likely range 28.8% to 51.1%, 118 answers |
| Reception and admin team | 79.6%likely range 71.3% to 86.0%, 103 answers | 86.7%likely range 77.3% to 92.6%, 127 answers |
| Having a preferred professional | 23.2%likely range 16.4% to 31.8%, 104 answers | 25.7%likely range 17.2% to 36.5%, 128 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.7%likely range 81.1% to 93.5%, 93 answers | 80.5%likely range 70.0% to 88.0%, 122 answers |
| Contacting the practice | 68.0%likely range 58.7% to 76.2%, 97 answers | 53.3%likely range 42.2% to 64.1%, 127 answers |
| Wait for an appointment | 53.4%likely range 43.4% to 63.1%, 87 answers | 61.9%likely range 49.6% to 72.9%, 107 answers |
| Being listened to | 91.1%likely range 84.1% to 95.2%, 97 answers | 78.4%likely range 67.6% to 86.4%, 121 answers |
| Care and concern | 92.1%likely range 85.4% to 95.9%, 97 answers | 73.3%likely range 62.1% to 82.2%, 121 answers |
| Confidence and trust | 97.9%likely range 92.9% to 99.4%, 96 answers | 85.2%likely range 75.3% to 91.6%, 121 answers |
| Involvement in decisions | 95.5%likely range 89.7% to 98.1%, 95 answers | 83.2%likely range 72.2% to 90.4%, 109 answers |
| Needs met | 97.3%likely range 92.2% to 99.1%, 96 answers | 73.0%likely range 61.9% to 81.8%, 123 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.2%likely range 65.6% to 87.1%, 55 patients | 86.3%likely range 78.0% to 91.8%, 95 patients |
| Children at 18 months | 91.1%likely range 80.7% to 96.1%, 56 patients | 77.7%likely range 68.7% to 84.6%, 103 patients |
| Children at 5 years | 86.0%likely range 74.7% to 92.7%, 57 patients | 74.1%likely range 63.6% to 82.4%, 81 patients |
| Women aged 25 to 49 | 75.8%likely range 73.0% to 78.5%, 927 patients | 69.4%likely range 66.9% to 71.7%, 1,387 patients |
| Women aged 50 to 64 | 79.7%likely range 76.7% to 82.3%, 782 patients | 70.9%likely range 68.0% to 73.7%, 970 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,561August 2026 | 11,058August 2026 |
| Primary care network | Clacton PCN | Clacton PCN |
| Phone | 01255 861850 | 01255 688805 |
| Friends and Family Test (its own feedback) | 97.1% good or very good342 answers, June 2026 | 87.3% good or very good409 answers, June 2026 |
| Appointments (one month) | 4,236 in August 2026Same day 42.8%; face to face 59.7% | 4,980 in August 2026Same day 20.6%; face to face 79.0% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.6 qualified permanent2.6 including trainees and locums2,864 patients per permanent GP | 2.5 qualified permanent2.6 including trainees and locums4,411 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.