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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Thornbury Medical Practice and New Otley Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThornbury Medical PracticeBD3 7HZ×New Otley Road Medical PracticeBD3 0BS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.7likely range 60.1 to 70.9102 survey answers72.5likely range 59.4 to 83.078 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good57.4%likely range 49.6% to 64.8%, 102 answers64.9%likely range 46.2% to 79.9%, 78 answers
Access (mean of the two below)84.8%likely range 81.1% to 87.8%90.0%likely range 87.8% to 90.4%
Appointments within two weeks of booking90.4%likely range 86.1% to 93.5%, 3,701 appointments99.5%likely range 97.3% to 99.9%, 3,140 appointmentsClearly higher
Calls answered by the practice79.1%likely range 73.1% to 84.1%, 4,344 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone56.0%likely range 48.2% to 63.6%, 101 answers58.9%likely range 40.3% to 75.2%, 76 answers
Reception and admin team72.8%likely range 65.2% to 79.3%, 97 answers75.5%likely range 56.2% to 88.0%, 73 answers
Having a preferred professional42.7%likely range 35.2% to 50.6%, 100 answers42.0%likely range 25.5% to 60.5%, 76 answers
Seeing your preferred professional32.1%likely range 21.9% to 44.4%, 42 answersNot shown: fewer than 30 answers
Knowing the next step66.3%likely range 58.5% to 73.3%, 98 answers81.5%likely range 62.7% to 92.1%, 72 answers
Contacting the practice60.0%likely range 52.2% to 67.4%, 100 answers54.9%likely range 36.6% to 71.9%, 76 answers
Wait for an appointment57.1%likely range 48.9% to 65.0%, 92 answers72.3%likely range 51.7% to 86.4%, 65 answers
Being listened to68.8%likely range 61.0% to 75.6%, 97 answers75.5%likely range 56.4% to 88.0%, 74 answers
Care and concern64.2%likely range 56.3% to 71.4%, 98 answers72.7%likely range 53.7% to 86.0%, 75 answers
Confidence and trust82.4%likely range 75.5% to 87.6%, 97 answers81.2%likely range 62.4% to 91.8%, 73 answers
Involvement in decisions87.2%likely range 80.8% to 91.7%, 93 answers86.4%likely range 68.1% to 95.0%, 71 answers
Needs met77.2%likely range 69.9% to 83.2%, 97 answers92.0%likely range 74.9% to 97.8%, 71 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.6%likely range 72.1% to 86.9%, 108 patients68.6%likely range 61.0% to 75.3%, 159 patients
Children at 18 months91.6%likely range 83.6% to 95.9%, 83 patients62.9%likely range 55.6% to 69.7%, 178 patients
Children at 5 years88.9%likely range 80.7% to 93.9%, 90 patients64.8%likely range 57.1% to 71.8%, 159 patients
Women aged 25 to 4962.3%likely range 59.5% to 65.0%, 1,225 patients63.5%likely range 61.4% to 65.5%, 2,127 patients
Women aged 50 to 6480.2%likely range 76.0% to 83.8%, 394 patients76.2%likely range 72.6% to 79.6%, 564 patients
Facts (NHS England, not part of the grade)
Registered patients6,760August 202611,815August 2026
Primary care networkBradford City 6 PCNBradford City 6 PCN
Phone01274 66244101274 033888
Friends and Family Test (its own feedback)No results for June 202665.9% good or very good41 answers, June 2026
Appointments (one month)5,416 in August 2026Same day 41.2%; face to face 74.4%6,360 in August 2026Same day 71.3%; face to face 55.0%
Antibiotic items per STAR-PU (one year)0.90England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent3.1 including trainees and locums3,380 patients per permanent GP2.0 qualified permanent3.6 including trainees and locums5,908 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences