Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Valkyrie Surgery and Southend Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Valkyrie SurgerySS0 8BU× | Southend Medical CentreSS1 1NX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.3likely range 50.9 to 82.795 survey answers | 79.1likely range 72.2 to 84.298 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.0%likely range 39.7% to 85.1%, 95 answers | 79.7%likely range 70.1% to 86.7%, 98 answers |
| Access (mean of the two below) | 76.9%likely range 73.7% to 79.9% | 77.7%likely range 71.8% to 82.3% |
| Appointments within two weeks of booking | 95.2%likely range 92.8% to 96.8%, 7,139 appointmentsClearly higher | 83.1%likely range 74.1% to 89.5%, 1,375 appointments |
| Calls answered by the practice | 58.5%likely range 52.6% to 64.2%, 5,780 calls | 72.2%likely range 64.4% to 78.8%, 3,064 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.4%likely range 10.2% to 55.4%, 86 answers | 56.7%likely range 45.8% to 67.0%, 89 answers |
| Reception and admin team | 65.7%likely range 38.8% to 85.2%, 90 answers | 87.6%likely range 79.0% to 92.9%, 97 answers |
| Having a preferred professional | 24.7%likely range 9.1% to 51.8%, 93 answers | 34.9%likely range 25.8% to 45.3%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 37.9%likely range 23.5% to 54.9%, 38 answers |
| Knowing the next step | 80.1%likely range 51.4% to 93.9%, 83 answers | 81.6%likely range 71.6% to 88.6%, 88 answers |
| Contacting the practice | 54.7%likely range 29.4% to 77.8%, 89 answers | 80.0%likely range 70.3% to 87.2%, 94 answers |
| Wait for an appointment | 54.5%likely range 28.3% to 78.4%, 81 answers | 67.7%likely range 56.3% to 77.3%, 81 answers |
| Being listened to | 85.3%likely range 58.1% to 96.1%, 90 answers | 83.2%likely range 73.6% to 89.9%, 89 answers |
| Care and concern | 80.0%likely range 52.3% to 93.6%, 89 answers | 84.8%likely range 75.4% to 91.1%, 89 answers |
| Confidence and trust | 91.9%likely range 65.8% to 98.5%, 90 answers | 92.4%likely range 84.4% to 96.4%, 88 answers |
| Involvement in decisions | 91.8%likely range 64.8% to 98.5%, 86 answers | 91.5%likely range 82.8% to 96.0%, 80 answers |
| Needs met | 83.6%likely range 56.0% to 95.3%, 89 answers | 87.5%likely range 78.5% to 93.1%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.0%likely range 77.2% to 87.6%, 200 patients | 91.3%likely range 83.8% to 95.5%, 92 patients |
| Children at 18 months | 82.4%likely range 76.7% to 86.9%, 210 patients | 81.6%likely range 72.2% to 88.4%, 87 patients |
| Children at 5 years | 74.9%likely range 68.7% to 80.2%, 219 patients | 84.1%likely range 73.2% to 91.1%, 63 patients |
| Women aged 25 to 49 | 60.4%likely range 58.7% to 62.0%, 3,301 patients | 62.0%likely range 59.6% to 64.3%, 1,616 patients |
| Women aged 50 to 64 | 64.1%likely range 61.6% to 66.5%, 1,526 patients | 68.6%likely range 64.0% to 72.9%, 414 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,619August 2026 | 7,032August 2026 |
| Primary care network | Southend West Central PCN | Southend West Central PCN |
| Phone | 01702 221622 | 01702 333298 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 87.2% good or very good227 answers, June 2026 |
| Appointments (one month) | 8,908 in August 2026Same day 46.5%; face to face 60.5% | 2,275 in August 2026Same day 30.9%; face to face 65.2% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.8 qualified permanent16.7 including trainees and locums2,270 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums3,719 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.